Alex PasternackWednesday, Feb 15, 2012
http://motherboard.vice.com/2012/2/15/foxconn-s-other-dirty-secret-the-world-s-largest-internship-program
In June 2010, a university student named Liu Jiang arrived in the southern Chinese city of Foshan to begin his summer internship, at a factory that produces LCD screens for laptops and cell phones for the manufacturing giant Foxconn. As a student at the Dongfang Vocational School of Technology in the northern city of Shijiazhuang, Liu had traveled hundreds of miles for a chance to get hands-on experience working for China’s leading electronics maker.
But his internship was brief. Less than a month later, in the early morning of July 18, the eighteen-year-old would climb to the roof of his six-story dormitory and leap to his death.
Liu quickly became a statistic in Foxconn’s ugly worker history, a blip on the Internet radar: his was the seventeenth suicide attempt, and the thirteenth death, at a Foxconn factory that year alone. (The suicide rate at Foxconn is still lower than that of the general population in China, but striking for its concentration among a group of workers at a single company.) Apart from his school, few details emerged about Liu’s life or the conditions of his particular internship, a gig that landed him among other full-time workers his age and younger.
But in light of a series of reports that have emerged in the years since, Liu’s suicide points at one of the under-reported but more unsavory aspects of the much-criticized labor practices that produce gadgets for Apple and many other popular computer brands: with the help of schools and government officials, the company runs a massive internship program built not on voluntary education but on “compelled” factory work for teenage students. According to Ross Perlin, author of Intern Nation, Foxconn may be running “the world’s single largest internship program – and one of the most exploitative.”
By Foxconn’s standards, Liu’s internship — which he landed through a labor placement firm in the nearby city of Guangzhou — would have included housing, food, and a small stipend estimated to be about half the salary of a typical factory worker, all in the name of hands-on education. But according to independent studies, and by Foxconn’s own admission, interning in a gadget factory is often less about job training and more of a lesson in the crude economics of globalization.
Foxconn says it relies on as many as 180,000 interns during the summer months to fulfill the needs of the voracious beast of Western gadget demand — and the requirements of companies like Apple, Amazon, HP and nearly every other major electronics brand. The Hong Kong-based Students and Scholars Against Corporate Misbehavior (SACOM), a longtime critic of Foxconn, estimates the number is much higher, and that interns have at times made up as much as a third of the company’s 1.3-million-strong workforce, or 430,000 interns. Either way, it’s an intern workforce more sizable than Disney, Congress and Hollywood combined.
But neither Apple nor recent widely-spread reports in the mainstream media make mention of interns. Sourced from schools and third-party recruitment firms, SACOM reports that interns tend to fall into a class of indirect workers, for whom Foxconn is not directly responsible. At the time of Liu’s death, Foxconn deflected responsibility for his case because he was hired by an outside recruitment company in Guangzhou.
“Because [indirect workers] are not directly hired by the factories, the factories will say, ‘we are not responsible for taking care of them,’” Fan Yuan, of the New York-based China Labor Watch, told me. “They usually work longer hours than regular workers. If there is an inspection or auditing from these companies, these workers will disperse.”
As a result, the use of interns can complicate attempts to surveil the supply chain for labor violations. “If we want to dig deeper, if we want to find the factories that are selling raw materials to Foxconn, in these factories the conditions may be even worse,” says Yuan. “But it’s really difficult for any organization to have specific data about them.”
This isn’t the venerated internship of the privileged college student, building valuable work and life skills with school credit and on-the-job training in place of pay – if such an internship even still exists. Historically, Foxconn’s low-wage internships involve essential factory labor by poor students, some of whose areas of study have nothing to do with electronics, and turn the “school credit” idea on its head. According to SACOM, vocational students, including those studying journalism, tourism and languages, have had practically no choice but to participate in such internships if they want to graduate from their schools. As temporary workers, they have little legal protection or recourse in the event of injury, over-work, or underpayment. And if they complain, they could jeopardize their diplomas.
“It is evident that this use of student workers is a form of involuntary labour, which is supposedly prohibited by Apple,” says a recent letter by SACOM to Apple’s CEO, Tim Cook. Apple, which is only one of dozens of Western brands that contract to Foxconn, has taken steps to address concerns at the manufacturer, including threats to workers’ health and safety, a heavy emphasis on overtime, and the use of underage workers. This week Apple announced, to some skepticism, that the independent auditor Fair Labor Watch was beginning to examine the company’s supply chain.
Apple’s most recent 27-page Supplier Responsibility Report, however, makes no mention of student internships. And while Foxconn’s internships have been reported in Chinese media, in Perlin’s book and in a recent Alternet story, student workers were not mentioned in recent reports by the Times, This American Life and others.
School work
Even if Foxconn is the largest employer of interns, the system is far larger than Foxconn, and depends upon the collusion of local governments and schools. Observers like the Hong Kong-based China Labor Bulletin and SACOM say the system is abetted by a network of government officials, who are paid fees for recruiting students, work with an unruly system of public and private vocational schools that funnel students into internships and reap fees and other benefits in the process. Such schools have proliferated across the country in recent years, often targeting rural and low-income high school graduates not privileged or accomplished enough to make it through the testing gauntlet and enter China’s middle- and top-tier universities.
On June 26, 2010, a week after Liu Wang began his internship in Foshan, the official China Daily newspaper described a striking approach to labor supply at Foxconn, which was then reeling from a string of suicides and rising labor demands. The Henan provincial government declared that 100,000 vocational and university students would be sent on three-month internships at Foxconn’s Shenzhen plants.
At one vocational school in Zhengzhou, wrote Hu Yinan, students were informed of the government’s requirement after the summer semester had begun, and that “all those who refuse would have to drop out.” That elicited ironic resignation from at least one student who spoke to the paper: “Everybody is going, ‘I can go find out why all those Foxconn employees killed themselves.’ It’s kind of fun.”
Meanwhile, a study that year by Beijing University and Tsinghua University found that local government agencies were given recruitment fees in exchange for filling worker quotas. One student interviewed for the study said she and 30 other students were dispatched from a vocational school in Guizhou Province to intern at an electronics factory in Changzhou, Jiangsu. There they were paid 500 yuan per month, half the pay of an average Foxconn worker, over the course of four months, with their internships tied to their eligibility for graduation.
In exchange for sending interns, schools are compensated, to the detriment of the interns: “it was not unusual for schools to deduct a ‘commission’ from the interns’ salary or get paid directly by factories for providing cheap labour,” according to the 2011 report by China Labor Watch.
The 2010 report concluded that Foxconn was “systematically” abusing internships offered by over 200 vocational schools in Southern China since 2009. Rather than performing “training”-related tasks, they were pressed into factory work, in some instances, forced to work 14-hour days in a standing position with low pay. Foxconn, it said, was as a “concentration camp of workers in the 21st century,” with students “kidnapped” to work overtime in the name of “just in time” production.
The “Internship”
The appeal of internships to employers at Chinese factories is not unlike that for many employers at white-collar offices in Los Angeles or London: free or low-cost labor by eager, energetic workers who earn few, if any, benefits, doing essential work. In China, where the “internship” has migrated from the West, Foxconn may be the tip of the iceberg. “What Foxconn and Apple’s other Chinese suppliers do—and Apple’s willingness to tolerate it—is completely par for the course for manufacturing in China,” says Perlin, who’s spent years working and studying in the country. “Forced labor is a major part of the Chinese economy, in many different respects, and our dependence on Chinese goods binds us to that every day. Forced internships like the ones at Foxconn appear to be somewhat common as well. What may be different here is the scale and the high-level government collusion.”
Since the 2010 suicides, Foxconn has pledged to improve its approach to interns, in addition to pay and worker safety. In an October 2010 statement, Foxconn responded to SACOM’s claim that a third of its workforce was interns, insisting that interns comprised 7.6% of its total employee population in China, “and at no time has this percentage ever exceeded 15% even during the summer peak seasons.”
“While we have found a small number of incidents where interns have voluntarily and legally worked overtime hours,” read the statement, “we are working hard to institute a ban on any overtime work by interns and we are in the process of ensuring that this important policy is enforced across all of our operations.” For its internships – “short-term, on-the-job” training managed by individual schools for students aged 16 and up – compensation levels are now “equivalent to that of the basic workers and higher than the government regulated levels and the average internship period is between two and six months.”
In the electronics industry, which has been called the most labor-abusive in the world, internships are not often addressed, even though guidelines by Apple and others forbid unpaid work and stipulate minimum pay. But those guidelines can mean little in practice when operations like Foxconn are squeezed at the margins to provide unpredictable, overnight deliveries of new products. The tide may be turning though, as a groundswell of labor unrest – and the uncensored reporting of labor abuses by the Chinese press – seem to illustrate.
Though Foxconn raised wages in 2010, they’re still reported to be 50-60 percent of the minimum living wage of the cities where factories are based, according to SACOM. That means overtime is necessary. One student worker in Chengdu explained, “If there is no overtime at all, I will only receive the basic salary. Hence, I have no choice.”
To young workers from the countryside, the ability to work long hours, even in violation of local labor laws, can be seen as a benefit. But the costs are high. Following the string of suicides, an undercover report published by China’s leading investigative newspaper, Nanfang Zhoumo (Southern Weekend), laid bare the grim circumstances: 300,000 employees working and living on a 2 square kilometer patch of land – three times the population density of Manila, the densest city in the world – with ten workers to a dorm room, and little to no time for relationships (cheap prostitutes tend to set up shop just outside the factories). The coverage was excellent (part one, two and three), perhaps because its reporter, Liu Zhiyi, was able to fit in so well with the young workers: he too was a 23 year old intern for the newspaper.
“I know of two groups of young people,” was how he started his first article. “One group consists of university students like myself, who live in ivory towers and are kept company by libraries and lake views.”
The other group are treated more like robots. “They often dream, but also repeatedly tear apart their dreams, like a miserable painter who keeps tearing up his or her drafts,” he wrote. "They manufacture the world’s top electronic products, yet they gather their own fortune at the slowest possible pace. The office’s guest network account has a password that ends with “888” — like many businessmen, they love this number, and they worship its homonym [“rich,” “lucky”]. Little do they know that it’s their own hands protecting the country’s “8,” as their overtime hours, lottery tickets, and even horse racing bets struggle to find the “8” that belongs to themselves."
Few protections
In China, where inflation is colliding with higher wages, and placing a stronger reliance on white-collar internships, few protections for interns exist. Because interns are classified as students rather than workers, they are not protected by the country’s Labor Contract Law or other labor laws. Guidelines issued by the Ministry of Education and other government departments that do govern internships “do not necessarily carry the weight of law,” according to a report by the China Labor Bulletin.
A report published in 2011 by the Chinese Ministry of Education emphasized that the nation’s goal was to improve the supply of skilled workers to a distressed labor market – not necessarily to protect the rights of student interns and workers. “China has entered a critical moment of economic and social development,” it read. “However, secondary vocational education, which is supposed to shoulder the responsibility of cultivating China’s skilled workers, is still weak. Its quality, structure, scale and efficiency have yet to catch up with social and economic development.”
The lack of protections for interns is widespread. Because interns are not permanent workers, a range of employers, from Foxconn to Fox Searchlight – which has recently been named in a class-action lawsuit over “The Black Swan” – can ultimately deflect responsibility.
In October, a spokesman for Fox pointed the finger at director Darren Aronofsky: “These interns were not even retained by Fox Searchlight … which has a proud history of supporting and fostering productive internships.” After Liu’s suicide in July 2010, a spokesman for Foxconn said that because the victim was not an official employee of Chimei Innolux, but a temporary worker employed by a labor dispatching firm, it would not be “handling” the case.
In that same statement, Foxconn revealed that Liu’s internship had been terminated about a week after it began, on July 7, because he failed to show up for work for several days, and that the company had been trying to arrange to have him sent back to his hometown. It’s not clear why he stopped working, what kept Foxconn from buying him a ticket home, or what led him to suicide.
But Liu’s death might be read as the stark sign of an abusive practice that stretches far beyond China’s factories. And it’s another reminder, if we needed one, that calculating the cost of a new gadget is much harder than the price tag suggests.
Editor’s note: Liu Jiang is an alias. Liu is the surname of the intern who died in 2010, but his given name could not be confirmed.
Showing posts with label Apple. Show all posts
Showing posts with label Apple. Show all posts
Tuesday, March 20, 2012
When will workers share in Apple's wealth?
Scott Nova, Special to CNNFri February 17, 2012
http://www.cnn.com/2012/02/17/opinion/nova-apple-foxconn
STORY HIGHLIGHTS
Scott Nova: Labor rights problems at Apple's supplier factories an issue for years
Apple joined an organization called the Fair Labor Association to audit its supply chain
Nova: If Apple wants to improve labor practices, it should reach out to independent groups
Nova: If Apple genuinely "cared about every worker," it would pay every worker a living wage
Editor's note: Scott Nova is executive director of the Worker Rights Consortium, an independent, nonprofit labor rights-monitoring organization that investigates working conditions in factories around the world.
(CNN) -- Apple's CEO Tim Cook says the company "cares about every worker" in its factories and that "no one in (the) industry is doing more to improve working conditions than Apple."
Of course, when it comes to issues of corporate responsibility, talk is cheap. What matters is not what Apple says, but what it does.
And what Apple does in its vast global supply chain has been well-documented, which is why the company is in public relations overdrive, frantic to protect its once pristine corporate image.
Consider the fate that befell workers at a factory in Chengdu, China, that makes products for Apple. In May, independent investigators issued a report documenting grave dangers to workers at the facility. They warned the factory was failing to control the profusion of dust produced by the manufacture of aluminum cases for the Ipad 2. When a factory is suffused with aluminum dust, there is a high risk of explosion. Apple ignored the report and refused to meet with the authors, the investigators said. It did nothing to address the danger.
Two weeks later, the factory exploded, killing four workers and injuring 18. In the wake of the explosion, Apple said its suppliers took measures to control aluminum dust. But despite this, in December 2011, another explosion, at an Apple supplier factory in Shanghai, injured 61 workers.
Grievous labor rights problems at Apple's supplier factories have been known for years, including the spate of worker suicides in 2010 at the giant plant in Shenzhen, China, known as "Ipod City." At this factory -- owned, like the Chengdu plant, by Apple's biggest supplier, Foxconn -- more than a dozen workers took their own lives by throwing themselves from the roof of the factory's overcrowded dormitories, in apparent protest of the brutal treatment facing workers at the facility. (Foxconn reportedly responded by putting up nets outside the dorms and making workers sign pledges not to kill themselves.)
In recent weeks, public awareness of these issues has increased exponentially, thanks to a huge jump in media interest, raising Apple's public relations problems from a low simmer to a rolling boil.
When a company comes under this kind of pressure, sometimes genuine change in policy can occur. The more typical response is a mere change in rhetoric. This is the route Apple is choosing.
Apple's major move has been to announce that it has joined an organization called the Fair Labor Association, which will "audit" Apple's factories. According to Apple, the Fair Labor Association is an independent watchdog that will work tenaciously to hold Apple and its suppliers accountable.
Unfortunately, while there are some fine people at the association, the organization is not the independent watchdog Apple claims it to be. Indeed, most of its money -- millions of dollars per year -- comes from the very companies whose labor practices it is supposed to scrutinize. Although Apple has not disclosed its financial relationship with the Fair Labor Association, it is likely now the organization's largest funder. Moreover, on the association's board of directors sit executives of major corporations such as Nike, Adidas and agribusiness giant Syngenta. The job of these executives is to represent the interests of other member companies, such as Apple. Under the Fair Labor Association's rules, the company representatives on the board exercise veto power over major decisions.
Independence, as most people understand the term, means an organization is not funded and governed by the companies it is charged with investigating. Despite the financial relationship, Apple argues that the Fair Labor Association will act independently and that the association's review of Apple's factories will probably be "the most detailed factory audit in the history of mass manufacturing."
Early indications are not encouraging. Just one day after launching what was supposed to be a long and uncompromising investigation of Foxconn's Ipad plant in Shenzhen, the association was already issuing public praise of Foxconn and Apple.
On Wednesday, CNNMoney/Fortune ran an article with the headline, "Apple iPad plant is 'way, way above average,' says inspector." Fair Labor Association President Auret van Heerden said this about Foxconn to Reuters: "The facilities are first-class. ... I was very surprised when I walked in the door how tranquil it is. ..." The CNNMoney/Fortune article notes that "whether intended or not, van Heerden's remarks served to support (Apple CEO) Cook's contention that no one has done more than Apple to address the working conditions at factories."
Van Heerden reached these conclusions after a guided tour of the factory provided by Foxconn's owner, Terry Gou. The views of Gou, one of the wealthiest men in Asia, are well-known to Foxconn workers because, as punishment for displeasing their managers, workers are sometimes forced to spend hours writing out copies of his personal sayings. Clearly, Apple's partnership with the Fair Labor Association is not, in and of itself, going to usher in radical change.
So what steps would Apple take if it were genuinely committed to improving its labor practices? For starters, it would open its factories for inspection and worker trainings to genuinely independent groups such as Hong Kong-based SACOM, the organization whose report on the Chengdu factory could have saved the lives of the workers killed there in May, had Apple paid it heed.
And if Apple genuinely "cared about every worker," it would pay every worker a living wage -- enough for workers to achieve a minimally decent standard of living, support their families and even save a bit toward a better future. Today, barely 1% of the retail price of an Ipad goes to the workers who make it; 33% goes to Apple's profits. Apple's profits are so high, and its global labor costs so low, that it could triple the wages of its 700,000 manufacturing workers and help them achieve a living wage (just a few dollars an hour in China), and still make $40 billion a year. A wage increase of 16% to 25% at Foxconn, announced today as Apple's public relations blitz reaches a crescendo, doesn't come close.
Next time you are at the Apple Store, consider bellying up to the Genius Bar and asking why the most profitable company in the history of technology can't pay its workers a living wage and why, if Apple is really ready to open itself to independent scrutiny, it doesn't allow inspections by organizations in which it is not a dues-paying member.
http://www.cnn.com/2012/02/17/opinion/nova-apple-foxconn
STORY HIGHLIGHTS
Scott Nova: Labor rights problems at Apple's supplier factories an issue for years
Apple joined an organization called the Fair Labor Association to audit its supply chain
Nova: If Apple wants to improve labor practices, it should reach out to independent groups
Nova: If Apple genuinely "cared about every worker," it would pay every worker a living wage
Editor's note: Scott Nova is executive director of the Worker Rights Consortium, an independent, nonprofit labor rights-monitoring organization that investigates working conditions in factories around the world.
(CNN) -- Apple's CEO Tim Cook says the company "cares about every worker" in its factories and that "no one in (the) industry is doing more to improve working conditions than Apple."
Of course, when it comes to issues of corporate responsibility, talk is cheap. What matters is not what Apple says, but what it does.
And what Apple does in its vast global supply chain has been well-documented, which is why the company is in public relations overdrive, frantic to protect its once pristine corporate image.
Consider the fate that befell workers at a factory in Chengdu, China, that makes products for Apple. In May, independent investigators issued a report documenting grave dangers to workers at the facility. They warned the factory was failing to control the profusion of dust produced by the manufacture of aluminum cases for the Ipad 2. When a factory is suffused with aluminum dust, there is a high risk of explosion. Apple ignored the report and refused to meet with the authors, the investigators said. It did nothing to address the danger.
Two weeks later, the factory exploded, killing four workers and injuring 18. In the wake of the explosion, Apple said its suppliers took measures to control aluminum dust. But despite this, in December 2011, another explosion, at an Apple supplier factory in Shanghai, injured 61 workers.
Grievous labor rights problems at Apple's supplier factories have been known for years, including the spate of worker suicides in 2010 at the giant plant in Shenzhen, China, known as "Ipod City." At this factory -- owned, like the Chengdu plant, by Apple's biggest supplier, Foxconn -- more than a dozen workers took their own lives by throwing themselves from the roof of the factory's overcrowded dormitories, in apparent protest of the brutal treatment facing workers at the facility. (Foxconn reportedly responded by putting up nets outside the dorms and making workers sign pledges not to kill themselves.)
In recent weeks, public awareness of these issues has increased exponentially, thanks to a huge jump in media interest, raising Apple's public relations problems from a low simmer to a rolling boil.
When a company comes under this kind of pressure, sometimes genuine change in policy can occur. The more typical response is a mere change in rhetoric. This is the route Apple is choosing.
Apple's major move has been to announce that it has joined an organization called the Fair Labor Association, which will "audit" Apple's factories. According to Apple, the Fair Labor Association is an independent watchdog that will work tenaciously to hold Apple and its suppliers accountable.
Unfortunately, while there are some fine people at the association, the organization is not the independent watchdog Apple claims it to be. Indeed, most of its money -- millions of dollars per year -- comes from the very companies whose labor practices it is supposed to scrutinize. Although Apple has not disclosed its financial relationship with the Fair Labor Association, it is likely now the organization's largest funder. Moreover, on the association's board of directors sit executives of major corporations such as Nike, Adidas and agribusiness giant Syngenta. The job of these executives is to represent the interests of other member companies, such as Apple. Under the Fair Labor Association's rules, the company representatives on the board exercise veto power over major decisions.
Independence, as most people understand the term, means an organization is not funded and governed by the companies it is charged with investigating. Despite the financial relationship, Apple argues that the Fair Labor Association will act independently and that the association's review of Apple's factories will probably be "the most detailed factory audit in the history of mass manufacturing."
Early indications are not encouraging. Just one day after launching what was supposed to be a long and uncompromising investigation of Foxconn's Ipad plant in Shenzhen, the association was already issuing public praise of Foxconn and Apple.
On Wednesday, CNNMoney/Fortune ran an article with the headline, "Apple iPad plant is 'way, way above average,' says inspector." Fair Labor Association President Auret van Heerden said this about Foxconn to Reuters: "The facilities are first-class. ... I was very surprised when I walked in the door how tranquil it is. ..." The CNNMoney/Fortune article notes that "whether intended or not, van Heerden's remarks served to support (Apple CEO) Cook's contention that no one has done more than Apple to address the working conditions at factories."
Van Heerden reached these conclusions after a guided tour of the factory provided by Foxconn's owner, Terry Gou. The views of Gou, one of the wealthiest men in Asia, are well-known to Foxconn workers because, as punishment for displeasing their managers, workers are sometimes forced to spend hours writing out copies of his personal sayings. Clearly, Apple's partnership with the Fair Labor Association is not, in and of itself, going to usher in radical change.
So what steps would Apple take if it were genuinely committed to improving its labor practices? For starters, it would open its factories for inspection and worker trainings to genuinely independent groups such as Hong Kong-based SACOM, the organization whose report on the Chengdu factory could have saved the lives of the workers killed there in May, had Apple paid it heed.
And if Apple genuinely "cared about every worker," it would pay every worker a living wage -- enough for workers to achieve a minimally decent standard of living, support their families and even save a bit toward a better future. Today, barely 1% of the retail price of an Ipad goes to the workers who make it; 33% goes to Apple's profits. Apple's profits are so high, and its global labor costs so low, that it could triple the wages of its 700,000 manufacturing workers and help them achieve a living wage (just a few dollars an hour in China), and still make $40 billion a year. A wage increase of 16% to 25% at Foxconn, announced today as Apple's public relations blitz reaches a crescendo, doesn't come close.
Next time you are at the Apple Store, consider bellying up to the Genius Bar and asking why the most profitable company in the history of technology can't pay its workers a living wage and why, if Apple is really ready to open itself to independent scrutiny, it doesn't allow inspections by organizations in which it is not a dues-paying member.
Apple Partner Foxconn Has ‘Tons of Issues,’ Labor Group Says
Peter BurrowsFeb 17, 2012
http://www.bloomberg.com/news/2012-02-17/foxconn-auditor-finds-tons-of-issues-.html
The Fair Labor Association, a watchdog monitoring working conditions at makers of Apple Inc. products, has uncovered “tons of issues” that need to be addressed at a Foxconn Technology Group plant in Shenzhen, China, FLA Chief Executive Officer Auret van Heerden said.
Van Heerden made the comments in a telephone interview after a multiday inspection of the factory. Apple, the first technology company to join the FLA, said on Feb. 13 that it asked the Washington-based nonprofit organization to inspect plants owned by three of its largest manufacturing partners.
“We’re finding tons of issues,” van Heerden said en route to a meeting where FLA inspectors were scheduled to present preliminary findings to Foxconn management. “I believe we’re going to see some very significant announcements in the near future.”
He declined to elaborate on the findings. The FLA plans to release more information about its inspection in the coming weeks. By then, the company will have had a chance to contest or agree to steps to prevent further violations.
“Foxconn is cooperating fully with this audit and we will review and act on all findings and recommendations,” Foxconn said in an e-mailed statement today. “This is a very professional and thorough review and any deficiencies the FLA might find in the implementation of customer or Foxconn policies will be addressed.”
Steve Dowling, a spokesman for Cupertino, California-based Apple, referred to the company’s Feb. 13 statement about the audits.
Hard-to-Find Violations
Van Heerden said in an interview with Reuters published Feb. 15 that Foxconn’s plants were “first class.” He said he was surprised “how tranquil it is compared with a garment factory.”
Heather White, the founder of Verite, another monitoring group, said that many alleged violations -- say, forced overtime or use of certain toxic chemicals -- can be hard to detect.
“Those are not things one would see on a hosted tour that was planned in advance,” she said.
Van Heerden said the comments reflected his previous interactions with Foxconn.
Apple had commissioned the FLA to carry out smaller projects in the past two years, in order to try out some of the inspection techniques used by the group to more effectively root out workplace problems.
Responses to Hazards
Van Heerden said he had been impressed with Apple and Foxconn’s responses to hazards related to the polishing of aluminum, which led to explosions at Foxconn and another Apple supplier, Pegatron Corp. (4938), that killed at least three workers and injured more than 70 people last year. Van Heerden said that Apple researched the problem and hired a respected consultant.
Apple shares were little changed at $502.12 yesterday. The stock has risen 24 percent this year, extending Apple’s lead as the world’s most valuable company.
In response to the consultant’s recommendations, Foxconn bought state-of-the-art extraction and ventilation equipment to prevent dust buildup, and developed an automated approach so that no humans are involved in the polishing work.
“I’ve seen the improvements that have been made, and they’re dramatic,” he said. “The room is full of robots. It’s totally automated. But people need to see the proof.”
Random Interviews
Van Heerden said that FLA’s 30-person inspection team will interview 35,000 Foxconn employees, via meetings with small groups of randomly picked workers, chosen to reflect the demographics of the campus in terms of age, gender and skill levels. As part of the process, workers log answers to questions on tablets connected to FLA servers so they can be tabulated.
White, who is now a fellow at Harvard University’s Edmond J. Safra Center for Ethics, says group meetings on Foxconn’s premises may not yield honest responses. She says she found it more productive to talk to workers in their homes or other off- site locations.
“It’s very hard to get people to speak openly about very serious issues,” she said.
To contact the reporter on this story: Peter Burrows in San Francisco at pburrows@bloomberg.net
To contact the editor responsible for this story: Tom Giles at tgiles5@bloomberg.net
http://www.bloomberg.com/news/2012-02-17/foxconn-auditor-finds-tons-of-issues-.html
The Fair Labor Association, a watchdog monitoring working conditions at makers of Apple Inc. products, has uncovered “tons of issues” that need to be addressed at a Foxconn Technology Group plant in Shenzhen, China, FLA Chief Executive Officer Auret van Heerden said.
Van Heerden made the comments in a telephone interview after a multiday inspection of the factory. Apple, the first technology company to join the FLA, said on Feb. 13 that it asked the Washington-based nonprofit organization to inspect plants owned by three of its largest manufacturing partners.
“We’re finding tons of issues,” van Heerden said en route to a meeting where FLA inspectors were scheduled to present preliminary findings to Foxconn management. “I believe we’re going to see some very significant announcements in the near future.”
He declined to elaborate on the findings. The FLA plans to release more information about its inspection in the coming weeks. By then, the company will have had a chance to contest or agree to steps to prevent further violations.
“Foxconn is cooperating fully with this audit and we will review and act on all findings and recommendations,” Foxconn said in an e-mailed statement today. “This is a very professional and thorough review and any deficiencies the FLA might find in the implementation of customer or Foxconn policies will be addressed.”
Steve Dowling, a spokesman for Cupertino, California-based Apple, referred to the company’s Feb. 13 statement about the audits.
Hard-to-Find Violations
Van Heerden said in an interview with Reuters published Feb. 15 that Foxconn’s plants were “first class.” He said he was surprised “how tranquil it is compared with a garment factory.”
Heather White, the founder of Verite, another monitoring group, said that many alleged violations -- say, forced overtime or use of certain toxic chemicals -- can be hard to detect.
“Those are not things one would see on a hosted tour that was planned in advance,” she said.
Van Heerden said the comments reflected his previous interactions with Foxconn.
Apple had commissioned the FLA to carry out smaller projects in the past two years, in order to try out some of the inspection techniques used by the group to more effectively root out workplace problems.
Responses to Hazards
Van Heerden said he had been impressed with Apple and Foxconn’s responses to hazards related to the polishing of aluminum, which led to explosions at Foxconn and another Apple supplier, Pegatron Corp. (4938), that killed at least three workers and injured more than 70 people last year. Van Heerden said that Apple researched the problem and hired a respected consultant.
Apple shares were little changed at $502.12 yesterday. The stock has risen 24 percent this year, extending Apple’s lead as the world’s most valuable company.
In response to the consultant’s recommendations, Foxconn bought state-of-the-art extraction and ventilation equipment to prevent dust buildup, and developed an automated approach so that no humans are involved in the polishing work.
“I’ve seen the improvements that have been made, and they’re dramatic,” he said. “The room is full of robots. It’s totally automated. But people need to see the proof.”
Random Interviews
Van Heerden said that FLA’s 30-person inspection team will interview 35,000 Foxconn employees, via meetings with small groups of randomly picked workers, chosen to reflect the demographics of the campus in terms of age, gender and skill levels. As part of the process, workers log answers to questions on tablets connected to FLA servers so they can be tabulated.
White, who is now a fellow at Harvard University’s Edmond J. Safra Center for Ethics, says group meetings on Foxconn’s premises may not yield honest responses. She says she found it more productive to talk to workers in their homes or other off- site locations.
“It’s very hard to get people to speak openly about very serious issues,” she said.
To contact the reporter on this story: Peter Burrows in San Francisco at pburrows@bloomberg.net
To contact the editor responsible for this story: Tom Giles at tgiles5@bloomberg.net
Foxconn Plans to Lift Pay Sharply at Factories in China
DAVID BARBOZAFebruary 18, 2012
http://www.nytimes.com/2012/02/19/technology/foxconn-to-raise-salaries-for-workers-by-up-to-25.html
BEIJING — Foxconn Technology, one of the biggest manufacturers of products for Apple, Dell, Hewlett-Packard and other electronics companies, said Saturday that it would sharply raise worker salaries at its Chinese factories.
Foxconn said that salaries for many workers would immediately jump by 16 to 25 percent, to about $400 a month, before overtime.
The company also said it would reduce overtime hours at its factories.
Labor rights groups say that over the years, many Foxconn plants have violated Chinese labor laws by pushing workers to endure excessive amounts of overtime.
Criticism has grown over working conditions at several Apple suppliers in China, including Foxconn, which employs more than one million workers to assemble some of the world’s most popular devices.
Apple announced last Monday that the Fair Labor Association, a nonprofit group, would provide independent audits of its supplier factories in China and elsewhere. Apple said the group’s findings would be made public. The association began inspecting Foxconn operations in China this week.
Apple and Foxconn, which is based in Taiwan, have strongly denied allegations that the workers are treated poorly. But Apple has acknowledged in its own audits that some of its suppliers in China violate Apple’s own code of conduct, with instances of child labor, forced overtime and unsafe working conditions and evidence that employees are sometimes exposed to hazardous and toxic chemicals.
In recent years, Foxconn facilities in China have experienced a series of worker suicides, and labor rights groups have documented varied abuses.
Last year, four workers were killed and about 20 were injured because of a dust explosion at a Chinese factory that was producing the Apple iPad.
According to Bloomberg News, the auditor at the Fair Labor Association said recently that he had already found “tons of issues” at Foxconn plants. He did not detail the problems.
A Foxconn spokesman could not be reached late Saturday.
A version of this article appeared in print on February 19, 2012, on page A14 of the New York edition with the headline: Foxconn Plans To Sharply Lift Workers’ Pay.
http://www.nytimes.com/2012/02/19/technology/foxconn-to-raise-salaries-for-workers-by-up-to-25.html
BEIJING — Foxconn Technology, one of the biggest manufacturers of products for Apple, Dell, Hewlett-Packard and other electronics companies, said Saturday that it would sharply raise worker salaries at its Chinese factories.
Foxconn said that salaries for many workers would immediately jump by 16 to 25 percent, to about $400 a month, before overtime.
The company also said it would reduce overtime hours at its factories.
Labor rights groups say that over the years, many Foxconn plants have violated Chinese labor laws by pushing workers to endure excessive amounts of overtime.
Criticism has grown over working conditions at several Apple suppliers in China, including Foxconn, which employs more than one million workers to assemble some of the world’s most popular devices.
Apple announced last Monday that the Fair Labor Association, a nonprofit group, would provide independent audits of its supplier factories in China and elsewhere. Apple said the group’s findings would be made public. The association began inspecting Foxconn operations in China this week.
Apple and Foxconn, which is based in Taiwan, have strongly denied allegations that the workers are treated poorly. But Apple has acknowledged in its own audits that some of its suppliers in China violate Apple’s own code of conduct, with instances of child labor, forced overtime and unsafe working conditions and evidence that employees are sometimes exposed to hazardous and toxic chemicals.
In recent years, Foxconn facilities in China have experienced a series of worker suicides, and labor rights groups have documented varied abuses.
Last year, four workers were killed and about 20 were injured because of a dust explosion at a Chinese factory that was producing the Apple iPad.
According to Bloomberg News, the auditor at the Fair Labor Association said recently that he had already found “tons of issues” at Foxconn plants. He did not detail the problems.
A Foxconn spokesman could not be reached late Saturday.
A version of this article appeared in print on February 19, 2012, on page A14 of the New York edition with the headline: Foxconn Plans To Sharply Lift Workers’ Pay.
Wednesday, February 29, 2012
Samsung & Apple Now Account for 86% of Smartphone Industry Growth
Samsung and Apple Now Account for 86% of Smartphone Industry Growth
Samsung and Apple have proven to be the only smartphone makers hanging strong in a highly-competitive market.
Michael Comeau
Jan 27, 2012
http://www.minyanville.com/businessmarkets/articles/smartphone-market-share-q4-2011-smartphone/1/27/2012/id/39068
Does a rising tide lift all ships?
In some cases maybe, but in the smartphone-manufacturing world, it's becoming increasingly apparent that two companies are overpowering the competition.
Now, we all know that the two superpowers in smartphone operating systems are Apple's iOS and Google's Android.
Apple's iPhones are obviously the only phones using iOS, and as evidenced by the company's spectacular fiscal first-quarter earnings report, they are selling like crazy. To be exact, Apple sold a whopping 37 million units during the December 2011 quarter, a year-over-year increase of 128%.
Over in Android territory, results for the hardware makers haven't been hot across the board. Motorola Mobility, which is set to be acquired by Google, lowered fourth-quarter guidance in early January as its smartphone sales rose by just 8.2%. And Motorola hasn't been the only Android smartphone maker to disappoint. Former hotshot HTC also saw dramatically slowing sales through the holiday season.
Elsewhere in the industry, Research In Motion remains on the ropes, and Nokia's still losing share.
However, Korea electronics giant Samsung just proved that Apple still has one tough competitor left on the hardware side, and the numbers show that the two companies are dividing the smartphone world up between them.
Samsung just reported its fourth-quarter earnings results, and despite some weakness in areas like LCD panels, Samsung is more than hanging tough within the smartphone world.
Samsung's Android-powered Galaxy phone line appears to have squeezed out much of its Android competition, allowing it to survive the assault of the iPhone 4S, which was the first iPhone to debut in the fourth quarter.
Samsung didn't report unit sales numbers, but the research firm Strategy Analytics estimated that Samsung sold 36.5 million smartphones in Q4, equaling a 241% year-over-year increase. In fact, while Apple sold more units, Samsung's growth rate was actually far greater.
Regardless, Apple's and Samsung's combined fourth-quarter market share was 47.4%, up from 26.7% the year before.
Put another way, as the two titans' sales rose a combined 173%, versus a miserable 10% for the remaining players.
Put a third way, the two companies accounted for an insane 86% of the industry's unit growth in the quarter.
Which of these guys will ultimately win?
It doesn't really matter. Given how fast the rest of the competition is falling off, there's plenty of money for them to split.
Samsung and Apple have proven to be the only smartphone makers hanging strong in a highly-competitive market.
Michael Comeau
Jan 27, 2012
http://www.minyanville.com/businessmarkets/articles/smartphone-market-share-q4-2011-smartphone/1/27/2012/id/39068
Does a rising tide lift all ships?
In some cases maybe, but in the smartphone-manufacturing world, it's becoming increasingly apparent that two companies are overpowering the competition.
Now, we all know that the two superpowers in smartphone operating systems are Apple's iOS and Google's Android.
Apple's iPhones are obviously the only phones using iOS, and as evidenced by the company's spectacular fiscal first-quarter earnings report, they are selling like crazy. To be exact, Apple sold a whopping 37 million units during the December 2011 quarter, a year-over-year increase of 128%.
Over in Android territory, results for the hardware makers haven't been hot across the board. Motorola Mobility, which is set to be acquired by Google, lowered fourth-quarter guidance in early January as its smartphone sales rose by just 8.2%. And Motorola hasn't been the only Android smartphone maker to disappoint. Former hotshot HTC also saw dramatically slowing sales through the holiday season.
Elsewhere in the industry, Research In Motion remains on the ropes, and Nokia's still losing share.
However, Korea electronics giant Samsung just proved that Apple still has one tough competitor left on the hardware side, and the numbers show that the two companies are dividing the smartphone world up between them.
Samsung just reported its fourth-quarter earnings results, and despite some weakness in areas like LCD panels, Samsung is more than hanging tough within the smartphone world.
Samsung's Android-powered Galaxy phone line appears to have squeezed out much of its Android competition, allowing it to survive the assault of the iPhone 4S, which was the first iPhone to debut in the fourth quarter.
Samsung didn't report unit sales numbers, but the research firm Strategy Analytics estimated that Samsung sold 36.5 million smartphones in Q4, equaling a 241% year-over-year increase. In fact, while Apple sold more units, Samsung's growth rate was actually far greater.
Regardless, Apple's and Samsung's combined fourth-quarter market share was 47.4%, up from 26.7% the year before.
Put another way, as the two titans' sales rose a combined 173%, versus a miserable 10% for the remaining players.
Put a third way, the two companies accounted for an insane 86% of the industry's unit growth in the quarter.
Which of these guys will ultimately win?
It doesn't really matter. Given how fast the rest of the competition is falling off, there's plenty of money for them to split.
Apple’s Foxconn Auditing Group ‘Surrounded With Controversy’
Apple’s Foxconn Auditing Group ‘Surrounded With Controversy,’ Critics Say
Christina Bonnington
February 13, 2012
http://www.wired.com/gadgetlab/2012/02/apple-foxconn-investigations
Following ongoing public outcry and organized protests at Apple stores last week, Apple has announced that an organization called the Fair Labor Association is conducting independent assessments of worker conditions inside the factories of Foxconn, its manufacturing partner in China.
The FLA audit began this morning in Shenzen’s “Foxconn City.” In the inspections, FLA representatives will interview thousands of factory employees about their living and working conditions, delving into topics such as compensation, health and safety, working hours, and the workers’ communication with management. The results of the inspections will be posted on the FLA’s website in early March.
“We were hoping for a quick response, but I don’t know if we were actually expecting such a fast response from Apple,” said Sarah Ryan, a human rights organizer at Change.org, one of two groups that orchestrated last week’s protests at Apple stores. “It’s especially exciting that these audits are going to be transparent and public.”
The FLA said the audits will be conducted by “a team of labor experts” composed of FLA staff and representatives from two accredited service providers, Openview and INFACT. They’ll be visiting another Foxconn facility in Chengdu, China in the coming weeks.
While encouraged by today’s Apple announcement, Ryan also conceded the FLA is “surrounded with controversy in terms of effectiveness and objectiveness.” Still, Ryan says Change.org recognizes Apple has an existing relationship with the FLA, and as long as its findings are open and transparent, that’s a good thing.
But another key advocate of the Foxconn workers was even less impressed with Apple’s Monday announcement. Taren Stinebrickner-Kauffman, executive director of SumOfUs.org, told Wired, “We’re hopeful that this is a step towards the solution, but it’s not even close to the solution itself. The FLA does not have a great track record of conducting effective investigations.”
SumOfUs and Change.org co-sponsored a petition asking Apple to respond to allegations of Foxconn worker abuse, and to commit to developing “ethical” products. More than 250,000 people signed the petition, which was hand-delivered to Apple Stores across the globe on Thursday morning. A second petition, from Hong Kong group SACOM, takes last week’s protest one step further by outlining five specific areas in which Apple needs to improve, including ending the use of student workers and providing a living wage for factory employees.
Although knowledge of poor working conditions inside Foxconn has existed for years, after Apple’s record earnings in 2011, the issue struck a big nerve with much of the public. A New York Times piece that highlighted some of the dire conditions inside Apple’s Chinese factories motivated people to start taking action against the status quo.
The new FLA investigations, detailed in an Apple press release, appear to be a direct response to this outcry. Apple has conducted more than 40 supply chain audits of Foxconn since 2006 and over 500 audits of its factories total.
“We believe that workers everywhere have the right to a safe and fair work environment, which is why we’ve asked the FLA to independently assess the performance of our largest suppliers,” Tim Cook, Apple’s CEO, said in the release.
“As an Apple consumer, I’m relieved to hear that Tim Cook is taking this seriously and is breaking ground in the industry with Fair Labor Association auditing,” said Mark Shields, the consumer who originally launched the Change.org petition, in a statement. “But Apple still needs to use some of their trademark creativity and problem solving to create a worker protection plan for new products — especially the upcoming iPad 3 — so that they’re proactively taking care of their workers.”
But for those looking for Apple (as well as other tech companies) to really change their ways, the FLA may not be the best company to perform these assessments, if its history is anything to go by.
Stinebrickner-Kauffman pointed out a site called FLA Watch that’s dedicated to monitoring the company’s well-publicized audits. It calls the FLA “a public relations mouthpiece” for corporations (particularly the apparel industry).
“The FLA was created in response to student protests around the sweatshop issue in the late 90s, specifically to monitor garment shops, with NIKE as a founding member,” Teresa Cheng, international campaigns coordinator with United Students Against Sweatshops (the organization behind FLA Watch), told Wired. “Ten years later, we see little to no reform of sweatshop conditions in NIKE’s supply chain, and no positive changes can be attributed to the FLA.”
Another veteran of the garment industry backs up Cheng’s opinion of audits.
“Reading that Apple has been auditing their vendors since 2006 does not mean anything,” says Sindy Sagastume, production manager for a fashion c'ompany called Aimee Lynn, which imports clothing for distribution to companies like Walmart, Target, and Sears. “Audits are truly a tool used by retailers in the US to make themselves seem to be socially compliant, but in fact does nothing to ensure factories are acting appropriately,” Sagastume told Wired.
So how much teeth does the FLA really have behind its audits? The organization has developed a code of conduct with which it judges workplace conditions, but all it does is investigate and report on working conditions; it doesn’t actually instigate any change itself. According to the organization’s website: “The FLA is a brand accountability system that places the onus on companies to voluntarily achieve the FLA’s labor standards in the factories manufacturing their products.”
In other words: The FLA is a reporting agency, not a policing agency. Any real change for Foxconn workers will come from either Foxconn itself, or pressure from the Chinese government or Apple.
“This is at best a decent first step,” echoed Stinebrickner-Kauffman of SumOfUs.org. “At worst, the beginning of a white-washing campaign.”
When asked to comment on its Foxconn investigations, the FLA supplied Wired with an official statement that mirrors the language of Apple’s press release. We will continue to reach out to the FLA for comment.
Christina Bonnington
February 13, 2012
http://www.wired.com/gadgetlab/2012/02/apple-foxconn-investigations
Following ongoing public outcry and organized protests at Apple stores last week, Apple has announced that an organization called the Fair Labor Association is conducting independent assessments of worker conditions inside the factories of Foxconn, its manufacturing partner in China.
The FLA audit began this morning in Shenzen’s “Foxconn City.” In the inspections, FLA representatives will interview thousands of factory employees about their living and working conditions, delving into topics such as compensation, health and safety, working hours, and the workers’ communication with management. The results of the inspections will be posted on the FLA’s website in early March.
“We were hoping for a quick response, but I don’t know if we were actually expecting such a fast response from Apple,” said Sarah Ryan, a human rights organizer at Change.org, one of two groups that orchestrated last week’s protests at Apple stores. “It’s especially exciting that these audits are going to be transparent and public.”
The FLA said the audits will be conducted by “a team of labor experts” composed of FLA staff and representatives from two accredited service providers, Openview and INFACT. They’ll be visiting another Foxconn facility in Chengdu, China in the coming weeks.
While encouraged by today’s Apple announcement, Ryan also conceded the FLA is “surrounded with controversy in terms of effectiveness and objectiveness.” Still, Ryan says Change.org recognizes Apple has an existing relationship with the FLA, and as long as its findings are open and transparent, that’s a good thing.
But another key advocate of the Foxconn workers was even less impressed with Apple’s Monday announcement. Taren Stinebrickner-Kauffman, executive director of SumOfUs.org, told Wired, “We’re hopeful that this is a step towards the solution, but it’s not even close to the solution itself. The FLA does not have a great track record of conducting effective investigations.”
SumOfUs and Change.org co-sponsored a petition asking Apple to respond to allegations of Foxconn worker abuse, and to commit to developing “ethical” products. More than 250,000 people signed the petition, which was hand-delivered to Apple Stores across the globe on Thursday morning. A second petition, from Hong Kong group SACOM, takes last week’s protest one step further by outlining five specific areas in which Apple needs to improve, including ending the use of student workers and providing a living wage for factory employees.
Although knowledge of poor working conditions inside Foxconn has existed for years, after Apple’s record earnings in 2011, the issue struck a big nerve with much of the public. A New York Times piece that highlighted some of the dire conditions inside Apple’s Chinese factories motivated people to start taking action against the status quo.
The new FLA investigations, detailed in an Apple press release, appear to be a direct response to this outcry. Apple has conducted more than 40 supply chain audits of Foxconn since 2006 and over 500 audits of its factories total.
“We believe that workers everywhere have the right to a safe and fair work environment, which is why we’ve asked the FLA to independently assess the performance of our largest suppliers,” Tim Cook, Apple’s CEO, said in the release.
“As an Apple consumer, I’m relieved to hear that Tim Cook is taking this seriously and is breaking ground in the industry with Fair Labor Association auditing,” said Mark Shields, the consumer who originally launched the Change.org petition, in a statement. “But Apple still needs to use some of their trademark creativity and problem solving to create a worker protection plan for new products — especially the upcoming iPad 3 — so that they’re proactively taking care of their workers.”
But for those looking for Apple (as well as other tech companies) to really change their ways, the FLA may not be the best company to perform these assessments, if its history is anything to go by.
Stinebrickner-Kauffman pointed out a site called FLA Watch that’s dedicated to monitoring the company’s well-publicized audits. It calls the FLA “a public relations mouthpiece” for corporations (particularly the apparel industry).
“The FLA was created in response to student protests around the sweatshop issue in the late 90s, specifically to monitor garment shops, with NIKE as a founding member,” Teresa Cheng, international campaigns coordinator with United Students Against Sweatshops (the organization behind FLA Watch), told Wired. “Ten years later, we see little to no reform of sweatshop conditions in NIKE’s supply chain, and no positive changes can be attributed to the FLA.”
Another veteran of the garment industry backs up Cheng’s opinion of audits.
“Reading that Apple has been auditing their vendors since 2006 does not mean anything,” says Sindy Sagastume, production manager for a fashion c'ompany called Aimee Lynn, which imports clothing for distribution to companies like Walmart, Target, and Sears. “Audits are truly a tool used by retailers in the US to make themselves seem to be socially compliant, but in fact does nothing to ensure factories are acting appropriately,” Sagastume told Wired.
So how much teeth does the FLA really have behind its audits? The organization has developed a code of conduct with which it judges workplace conditions, but all it does is investigate and report on working conditions; it doesn’t actually instigate any change itself. According to the organization’s website: “The FLA is a brand accountability system that places the onus on companies to voluntarily achieve the FLA’s labor standards in the factories manufacturing their products.”
In other words: The FLA is a reporting agency, not a policing agency. Any real change for Foxconn workers will come from either Foxconn itself, or pressure from the Chinese government or Apple.
“This is at best a decent first step,” echoed Stinebrickner-Kauffman of SumOfUs.org. “At worst, the beginning of a white-washing campaign.”
When asked to comment on its Foxconn investigations, the FLA supplied Wired with an official statement that mirrors the language of Apple’s press release. We will continue to reach out to the FLA for comment.
Thursday, January 5, 2012
Doh! The top 10 tech 'fails' of 2011
Doug Gross, CNN Thu December 29, 2011
http://www.cnn.com/2011/12/29/tech/web/2011-tech-fails/index.html
Netflix's short-lived plan to split itself into two services didn't go over so well this year. Qwikster?
STORY HIGHLIGHTS
The highs were high but the lows were lower in the tech world in 2011
U.S. Rep. Anthony Weiner makes our top 10 list for using Twitter to send lewd photos
PlayStation outage, "Duke Nukem Forever" and failed tablets also made the cut
It was a rough year for RIM and its BlackBerry, with a handful of "fails"
(CNN) -- Can't win 'em all, can you?
The highs were pretty high in the tech world in 2011, as new gadgets, updates and advances delighted the masses. I mean, Facebook made a change that most people (so far) seemed to actually like. What are the odds?
But the lows were lower. For every moment of digital bliss, it seemed, there was a clunker of equal or greater magnitude.
So, who are we to not rub salt in the wounds of those who got it oh-so-wrong this year?
In fairness, some of these "Doh!" moments came from folks who had otherwise good years. And nobody, not even perennial tech darling Apple, is perfect. (One hard-working journalist even had to write this very story twice after he accidentally deleted it and was forced to start over. Sweet, sweet irony.).
Sure, tech successes are nice. But these social-media miscues, foot-in-mouth e-moves and other digital duds gave us more to talk about in 2011.
Here are our 2011 "Tech Fails of the Year." Feel free to jump in the comments and let us know what we missed.
Weiner on Twitter
In a crowded and competitive field, former U.S. Rep. Anthony Weiner grabs our "What Were You Thinking?" award for this one.
The congressman (we're staying away from name jokes because ... well ... too easy) was being talked up as possibly the next mayor of New York City when his Twitter account was apparently hacked by someone who sent lewd photos to some of his female followers. That's the story Weiner gave, anyway.
Except, as it turned out, that someone was him.
Many of us gave Weiner the benefit of the doubt in the scandal's opening hours. I mean, what public official would be dumb enough to get raunchy on a platform like Twitter, where anyone who wants to can follow your every tweet?
Turns out ...
He wasn't alone. Comedian Gilbert Gottfried tweeted jokes about the Japan tsunami and earthquake that killed more than 15,000 people. Actor and Twitter pioneer Ashton Kutcher posted a hasty tweet defending Penn State coach Joe Paterno -- before, he says, learning the full extent of the school's child-sex scandal. The resulting backlash even led him to quit Twitter, at least temporarily.
But for so badly misunderstanding the public nature of Twitter, for the whirlwind of lies that followed before he fessed up and resigned and ... yes ... for thinking women like it when you send them closeup pictures of your crotch on the Internet, Weiner earns this bulging "Fail."
Go Daddy's SOPA misstep
When the vast majority of the Web's most active players are against something, and when your livelihood depends on the Web's most active players, it's probably best to either go along or keep quiet about it, right?
Not so for Go Daddy, the Web registrar and hosting company known for its titillating TV ads. In December, the company made the ill-fated decision to come out in support of the Stop Online Piracy Act (SOPA).
Google, Yahoo and Facebook are just some of the Internet heavyweights that have lined up to stop the proposed federal law, which would penalize websites that host pirated content. The bill has come under fire from Web-freedom advocates, who say it could dampen online expression.
Go Daddy, which had submitted testimony to Congress in support of the bill, issued a public statement supporting it -- even doubling down with a stronger statement when the Web backlash began.
Fast forward 24 hours and the company -- which had already earned ire in some quarters for its racy (some might say sexist) TV commercials and its founder's penchant for elephant hunting -- changed its mind amid a rash of defections.
Tens of thousands of domains, including more than 50 owned by Wikipedia's Jimmy Wales, were moved from Go Daddy, and that's before a Reddit-organized boycott planned for Friday. Oops.
'Duke Nukem Forever'
When video gamers wait 14 years for a follow-up to one of their favorite titles, they sort of expect it not to suck. In the minds of many, "Duke Nukem Forever" failed that important test.
First announced in 1997, "Forever" was to be a follow-up to a game that got lots of love for good-heartedly pushing the boundaries of sex, violence and naughty language in the emerging field of shooter games.
It was delayed. And delayed. And delayed. What finally emerged in June hit with a thud.
"At best, it can look a few years out of date; at worst, it is a blurry, stuttering mess," wrote CNN's Ravi Hiranand, in what actually was one of the kinder reviews of the game "Playing the game feels like being thrown back into the mid-'90s, and not in a happy, nostalgic sense."
In a post-"Grand Theft Auto" world, maybe waiting "forever" would have been a better idea after all.
The other tablets
As 2011 dawned, it appeared that Apple had created a thriving new space in personal computing with its iPad.
Beginning in January at the Consumer Electronics Show, a host of competing companies stepped forward with their rival tablets. The Motorola Xoom. BlackBerry's PlayBook. Samsung Galaxy Tab. The HP TouchPad.
One problem: Nobody bought them.
Most of the new tablets, many running Google's Android operating system, came in at roughly $500 -- about the same price as Apple's new iPad 2. And the public showed that at that price, they were happy going with the industry leader.
Some tablets got pulled. Others never made it off the production line. HP had some luck selling TouchPads -- after throwing up its hands and slashing prices to fire-sale levels.
One exception. Amazon may have cracked the code late in the year with its Kindle Fire, a smaller, simpler tablet that, at $199, is $300 cheaper than the least-expensive iPad 2.
Game off at PlayStation Network
When roughly 70 million users lose access to your gaming and entertainment network, it's a "fail."
In April, a hacker accessed account information for users of Sony's PlayStation Network, ultimately knocking the network offline in late April. It wasn't completely restored until early June and some gamers lacked access for weeks.
While getting hacked was bad, some users were even madder after Sony took a week from the time of the attack to let them know what happened.
Another, much smaller, attack happened in October. In the end, it looks like most of the network's fans stuck around -- a fact no doubt aided by multiple blockbuster game releases this year.
iPhones and bars don't mix
Seriously, Apple employees?
No ... seriously?
In 2010, the tech world was aflutter after an Apple employee, reportedly celebrating his birthday, lost a prototype of the unreleased iPhone 4 in a California beer hall.
Tech blog Gizmodo bought the phone, showcased it on their site, and touched off a firestorm that included everything from police raids to legal threats.
Well, at least we know that after all of that, it could never possibly happen again.
No ... wait. It happened again.
Tech blog CNET reported that an Appler left a prototype of the iPhone 4S in a Mexican bar and restaurant in San Francisco.
As our John Sutter wrote: "Here's a theory: Maybe there's some sort of connection between drinking and losing things?"
Netflix-Qwikster
Netflix, the Web's most popular movie-rental service, first rattled some customers by raising prices in July.
Then, in September, the company announced it was, basically, splitting itself in half. Web-streaming video would still come from Netflix. DVD-by-mail rentals would come from a separate company.
Called ... "Qwikster."
Where to start here? Customers who wanted both services complained about having to set up and maintain two different accounts on two different websites. Then there was the new name, which felt dated (Napster and Friendster, anyone?) and like it was spat out by some zany-misspelled-startup name generator.
Oh yeah ... and there was the fact that the "Qwikster" Twitter handle was already owned by a guy whose avatar was a weed-smoking Elmo muppet.
Chris Taylor, of Mashable, questioned whether Qwikster was "the worst product launch since New Coke."
It didn't even last as long as that syrupy mistake. About three weeks later, Netflix announced that Qwikster was dead.
PayPal plays Scrooge
Shutting down a fund to give presents to children in need at Christmas? Sounds like something one-percenter Mr. Potter from "It's a Wonderful Life" would endorse.
But that's essentially what Web-payment titan PayPal was doing before getting popped in the nose by the Internet.
Snarky blog Regretsy, when not mocking regrettable craft projects, has long maintained various charity funds. With the holidays approaching, actress and blog runner April Winchell (who writes on the site as "Helen Killer") announced a fund drive to buy toys for 200 children submitted by community members.
It was hugely successful, meeting its fundraising goal in the first 24 hours. Then PayPal, which was processing the donations, stepped in and froze the fund because it said Winchell used a "Donate" button that's supposed to be for nonprofits only.
The Web wasn't pleased.
Winchell used her popular blog to blast PayPal in less-than-friendly terms. Twitter users and other sites amplified the outrage.
A day later, PayPal said it "recognized our error" and even offered to donate to the fund.
God bless us ... every one.
iPhone 4S battery life
OK ... this one never reached the fever pitch that the iPhone 4's antenna problems did last year.
And maybe it's a sign that, when millions of people buy your product in the first few hours it exists, there are bound to be problems.
Despite not being the mythical iPhone 5, the 4S flew out of Apple stores when it was released October 14. But within hours, users started flocking to Apple's support forum to complain their batteries were running out of juice faster than Herman Cain's presidential campaign.
Apple publicly ignored the complaints for a little over two weeks. Then the company issued a statement saying that "a small number of customers" had complained about the battery and that an update to the phone's operating system was on the way.
As with the iPhone 4 "death grip," we'll call this a modest "fail" wrapped inside an epic win. The battery gripes didn't stop Apple from selling an iLoad of the new phones.
Bad year for BlackBerry
Alas, poor BlackBerry.
Research in Motion's crack-like gadget was once synonymous with "smartphone," effectively ushering in the era of messaging, e-mail-checking and other Phone 2.0 behavior.
But, 2011 wasn't kind.
It's bad enough that the iPhone and the rise of the Androids continue to muscle BlackBerrys out of the limelight. Then the BlackBerry PlayBook, RIM's effort in the burgeoning tablet space, arrived with a thud in April.
The capper, however, was an October outage at a data center that caused users to lose messaging ability in parts of Europe, the Middle East, India, Africa, Latin America and North America. (To their credit, RIM ultimately gave away a pile of free apps to the folks affected).
The outage lasted for several days and was the final straw for some users, who abandoned ship for other phones.
http://www.cnn.com/2011/12/29/tech/web/2011-tech-fails/index.html
Netflix's short-lived plan to split itself into two services didn't go over so well this year. Qwikster?
STORY HIGHLIGHTS
The highs were high but the lows were lower in the tech world in 2011
U.S. Rep. Anthony Weiner makes our top 10 list for using Twitter to send lewd photos
PlayStation outage, "Duke Nukem Forever" and failed tablets also made the cut
It was a rough year for RIM and its BlackBerry, with a handful of "fails"
(CNN) -- Can't win 'em all, can you?
The highs were pretty high in the tech world in 2011, as new gadgets, updates and advances delighted the masses. I mean, Facebook made a change that most people (so far) seemed to actually like. What are the odds?
But the lows were lower. For every moment of digital bliss, it seemed, there was a clunker of equal or greater magnitude.
So, who are we to not rub salt in the wounds of those who got it oh-so-wrong this year?
In fairness, some of these "Doh!" moments came from folks who had otherwise good years. And nobody, not even perennial tech darling Apple, is perfect. (One hard-working journalist even had to write this very story twice after he accidentally deleted it and was forced to start over. Sweet, sweet irony.).
Sure, tech successes are nice. But these social-media miscues, foot-in-mouth e-moves and other digital duds gave us more to talk about in 2011.
Here are our 2011 "Tech Fails of the Year." Feel free to jump in the comments and let us know what we missed.
Weiner on Twitter
In a crowded and competitive field, former U.S. Rep. Anthony Weiner grabs our "What Were You Thinking?" award for this one.
The congressman (we're staying away from name jokes because ... well ... too easy) was being talked up as possibly the next mayor of New York City when his Twitter account was apparently hacked by someone who sent lewd photos to some of his female followers. That's the story Weiner gave, anyway.
Except, as it turned out, that someone was him.
Many of us gave Weiner the benefit of the doubt in the scandal's opening hours. I mean, what public official would be dumb enough to get raunchy on a platform like Twitter, where anyone who wants to can follow your every tweet?
Turns out ...
He wasn't alone. Comedian Gilbert Gottfried tweeted jokes about the Japan tsunami and earthquake that killed more than 15,000 people. Actor and Twitter pioneer Ashton Kutcher posted a hasty tweet defending Penn State coach Joe Paterno -- before, he says, learning the full extent of the school's child-sex scandal. The resulting backlash even led him to quit Twitter, at least temporarily.
But for so badly misunderstanding the public nature of Twitter, for the whirlwind of lies that followed before he fessed up and resigned and ... yes ... for thinking women like it when you send them closeup pictures of your crotch on the Internet, Weiner earns this bulging "Fail."
Go Daddy's SOPA misstep
When the vast majority of the Web's most active players are against something, and when your livelihood depends on the Web's most active players, it's probably best to either go along or keep quiet about it, right?
Not so for Go Daddy, the Web registrar and hosting company known for its titillating TV ads. In December, the company made the ill-fated decision to come out in support of the Stop Online Piracy Act (SOPA).
Google, Yahoo and Facebook are just some of the Internet heavyweights that have lined up to stop the proposed federal law, which would penalize websites that host pirated content. The bill has come under fire from Web-freedom advocates, who say it could dampen online expression.
Go Daddy, which had submitted testimony to Congress in support of the bill, issued a public statement supporting it -- even doubling down with a stronger statement when the Web backlash began.
Fast forward 24 hours and the company -- which had already earned ire in some quarters for its racy (some might say sexist) TV commercials and its founder's penchant for elephant hunting -- changed its mind amid a rash of defections.
Tens of thousands of domains, including more than 50 owned by Wikipedia's Jimmy Wales, were moved from Go Daddy, and that's before a Reddit-organized boycott planned for Friday. Oops.
'Duke Nukem Forever'
When video gamers wait 14 years for a follow-up to one of their favorite titles, they sort of expect it not to suck. In the minds of many, "Duke Nukem Forever" failed that important test.
First announced in 1997, "Forever" was to be a follow-up to a game that got lots of love for good-heartedly pushing the boundaries of sex, violence and naughty language in the emerging field of shooter games.
It was delayed. And delayed. And delayed. What finally emerged in June hit with a thud.
"At best, it can look a few years out of date; at worst, it is a blurry, stuttering mess," wrote CNN's Ravi Hiranand, in what actually was one of the kinder reviews of the game "Playing the game feels like being thrown back into the mid-'90s, and not in a happy, nostalgic sense."
In a post-"Grand Theft Auto" world, maybe waiting "forever" would have been a better idea after all.
The other tablets
As 2011 dawned, it appeared that Apple had created a thriving new space in personal computing with its iPad.
Beginning in January at the Consumer Electronics Show, a host of competing companies stepped forward with their rival tablets. The Motorola Xoom. BlackBerry's PlayBook. Samsung Galaxy Tab. The HP TouchPad.
One problem: Nobody bought them.
Most of the new tablets, many running Google's Android operating system, came in at roughly $500 -- about the same price as Apple's new iPad 2. And the public showed that at that price, they were happy going with the industry leader.
Some tablets got pulled. Others never made it off the production line. HP had some luck selling TouchPads -- after throwing up its hands and slashing prices to fire-sale levels.
One exception. Amazon may have cracked the code late in the year with its Kindle Fire, a smaller, simpler tablet that, at $199, is $300 cheaper than the least-expensive iPad 2.
Game off at PlayStation Network
When roughly 70 million users lose access to your gaming and entertainment network, it's a "fail."
In April, a hacker accessed account information for users of Sony's PlayStation Network, ultimately knocking the network offline in late April. It wasn't completely restored until early June and some gamers lacked access for weeks.
While getting hacked was bad, some users were even madder after Sony took a week from the time of the attack to let them know what happened.
Another, much smaller, attack happened in October. In the end, it looks like most of the network's fans stuck around -- a fact no doubt aided by multiple blockbuster game releases this year.
iPhones and bars don't mix
Seriously, Apple employees?
No ... seriously?
In 2010, the tech world was aflutter after an Apple employee, reportedly celebrating his birthday, lost a prototype of the unreleased iPhone 4 in a California beer hall.
Tech blog Gizmodo bought the phone, showcased it on their site, and touched off a firestorm that included everything from police raids to legal threats.
Well, at least we know that after all of that, it could never possibly happen again.
No ... wait. It happened again.
Tech blog CNET reported that an Appler left a prototype of the iPhone 4S in a Mexican bar and restaurant in San Francisco.
As our John Sutter wrote: "Here's a theory: Maybe there's some sort of connection between drinking and losing things?"
Netflix-Qwikster
Netflix, the Web's most popular movie-rental service, first rattled some customers by raising prices in July.
Then, in September, the company announced it was, basically, splitting itself in half. Web-streaming video would still come from Netflix. DVD-by-mail rentals would come from a separate company.
Called ... "Qwikster."
Where to start here? Customers who wanted both services complained about having to set up and maintain two different accounts on two different websites. Then there was the new name, which felt dated (Napster and Friendster, anyone?) and like it was spat out by some zany-misspelled-startup name generator.
Oh yeah ... and there was the fact that the "Qwikster" Twitter handle was already owned by a guy whose avatar was a weed-smoking Elmo muppet.
Chris Taylor, of Mashable, questioned whether Qwikster was "the worst product launch since New Coke."
It didn't even last as long as that syrupy mistake. About three weeks later, Netflix announced that Qwikster was dead.
PayPal plays Scrooge
Shutting down a fund to give presents to children in need at Christmas? Sounds like something one-percenter Mr. Potter from "It's a Wonderful Life" would endorse.
But that's essentially what Web-payment titan PayPal was doing before getting popped in the nose by the Internet.
Snarky blog Regretsy, when not mocking regrettable craft projects, has long maintained various charity funds. With the holidays approaching, actress and blog runner April Winchell (who writes on the site as "Helen Killer") announced a fund drive to buy toys for 200 children submitted by community members.
It was hugely successful, meeting its fundraising goal in the first 24 hours. Then PayPal, which was processing the donations, stepped in and froze the fund because it said Winchell used a "Donate" button that's supposed to be for nonprofits only.
The Web wasn't pleased.
Winchell used her popular blog to blast PayPal in less-than-friendly terms. Twitter users and other sites amplified the outrage.
A day later, PayPal said it "recognized our error" and even offered to donate to the fund.
God bless us ... every one.
iPhone 4S battery life
OK ... this one never reached the fever pitch that the iPhone 4's antenna problems did last year.
And maybe it's a sign that, when millions of people buy your product in the first few hours it exists, there are bound to be problems.
Despite not being the mythical iPhone 5, the 4S flew out of Apple stores when it was released October 14. But within hours, users started flocking to Apple's support forum to complain their batteries were running out of juice faster than Herman Cain's presidential campaign.
Apple publicly ignored the complaints for a little over two weeks. Then the company issued a statement saying that "a small number of customers" had complained about the battery and that an update to the phone's operating system was on the way.
As with the iPhone 4 "death grip," we'll call this a modest "fail" wrapped inside an epic win. The battery gripes didn't stop Apple from selling an iLoad of the new phones.
Bad year for BlackBerry
Alas, poor BlackBerry.
Research in Motion's crack-like gadget was once synonymous with "smartphone," effectively ushering in the era of messaging, e-mail-checking and other Phone 2.0 behavior.
But, 2011 wasn't kind.
It's bad enough that the iPhone and the rise of the Androids continue to muscle BlackBerrys out of the limelight. Then the BlackBerry PlayBook, RIM's effort in the burgeoning tablet space, arrived with a thud in April.
The capper, however, was an October outage at a data center that caused users to lose messaging ability in parts of Europe, the Middle East, India, Africa, Latin America and North America. (To their credit, RIM ultimately gave away a pile of free apps to the folks affected).
The outage lasted for several days and was the final straw for some users, who abandoned ship for other phones.
Saturday, November 26, 2011
ScottWorld does NOT endorse Lion
Scott Rose
November 12, 2011
http://scottworldblog.wordpress.com/2011/11/12/scottworld-does-not-endorse-lion
For those of you that subscribe to the ScottWorld Newsletter, you already know that ScottWorld does NOT endorse Mac OS X Lion, Apple’s newest operating system.
We found a wonderful article on this topic that currently has almost 100 comments from people explaining why it’s a terrible idea to upgrade to Lion.
One of our favorite comments is from somebody who calls Lion a “toy operating system”, which we couldn’t agree with more.
If you actually need to get REAL work done on your Mac, if you depend on being productive throughout your day instead of being hampered by one limitation after another, if you actually need to use your Address Book* on your Mac, if you want to save yourself thousands of dollars in upgrade fees, if you want to keep your Mac humming at a fast speed, if you want to keep your Mac bug-free… then AVOID LION AT ALL COSTS until Apple forces you to upgrade.
Unfortunately, the date when Apple will force you to upgrade to Lion is coming sooner than we’d like, because of 3 factors:
1. Apple’s discontinuation of MobileMe in June 2012.
2. Apple’s insistence that iCloud will only work with Lion.
3. The dwindling reserve of new Snow Leopard Macs available to purchase.
So the latest date that most people will be able to delay upgrading to Lion will be June 2012, which we think is truly criminal on Apple’s part.
For your ultimate happiness, follow our advice: Stick with Snow Leopard for as long as you possibly can. If you need to buy a new Mac, there are only a very small handful of iMacs, MacBook Airs, and MacBook Pros available on amazon.com that are still shipping with Snow Leopard. But once those are gone, you will be hard-pressed to find any new Snow Leopard Macs for purchase. Some of the refurbished Macs on Apple’s website MIGHT ship with Snow Leopard, but Apple doesn’t reveal on their website what operating system you’ll be getting with each refurbished Mac. Your local Mac reseller might have a couple Snow Leopard Macs available, too.
*Both Address Book and iCal are absolutely terrible & completely unusable in Lion. Luckily, we have a fantastic replacement for iCal in the form of BusyCal, but there are no current replacements for Address Book.
November 12, 2011
http://scottworldblog.wordpress.com/2011/11/12/scottworld-does-not-endorse-lion
For those of you that subscribe to the ScottWorld Newsletter, you already know that ScottWorld does NOT endorse Mac OS X Lion, Apple’s newest operating system.
We found a wonderful article on this topic that currently has almost 100 comments from people explaining why it’s a terrible idea to upgrade to Lion.
One of our favorite comments is from somebody who calls Lion a “toy operating system”, which we couldn’t agree with more.
If you actually need to get REAL work done on your Mac, if you depend on being productive throughout your day instead of being hampered by one limitation after another, if you actually need to use your Address Book* on your Mac, if you want to save yourself thousands of dollars in upgrade fees, if you want to keep your Mac humming at a fast speed, if you want to keep your Mac bug-free… then AVOID LION AT ALL COSTS until Apple forces you to upgrade.
Unfortunately, the date when Apple will force you to upgrade to Lion is coming sooner than we’d like, because of 3 factors:
1. Apple’s discontinuation of MobileMe in June 2012.
2. Apple’s insistence that iCloud will only work with Lion.
3. The dwindling reserve of new Snow Leopard Macs available to purchase.
So the latest date that most people will be able to delay upgrading to Lion will be June 2012, which we think is truly criminal on Apple’s part.
For your ultimate happiness, follow our advice: Stick with Snow Leopard for as long as you possibly can. If you need to buy a new Mac, there are only a very small handful of iMacs, MacBook Airs, and MacBook Pros available on amazon.com that are still shipping with Snow Leopard. But once those are gone, you will be hard-pressed to find any new Snow Leopard Macs for purchase. Some of the refurbished Macs on Apple’s website MIGHT ship with Snow Leopard, but Apple doesn’t reveal on their website what operating system you’ll be getting with each refurbished Mac. Your local Mac reseller might have a couple Snow Leopard Macs available, too.
*Both Address Book and iCal are absolutely terrible & completely unusable in Lion. Luckily, we have a fantastic replacement for iCal in the form of BusyCal, but there are no current replacements for Address Book.
Sunday, October 16, 2011
Matt Groening Meets Apple
Any fan of The Simpsons should suspect the show's creator Matt Groening has a love of Apple Computers: in the episode "Bart Gets Hit by a Car", the devil is revealed using a Mac to run operations in hell. It turns out that Groening wasn't only a fan of Steve Jobs' company: in 1989, he was hired by Apple to provide artwork for a Macintosh brochure. It featured characters from his Life in Hell weekly comic strip, and came out less than a year before The Simpsons became a cultural madness. The brochure is a nice little bit of cultural history (kind of like seeing The Beatles perform in 1962) and gives some good tips on how to use a Mac. To see the whole brochure visit Comics Alliance:
http://www.comicsalliance.com/2011/06/13/matt-groening-apple-macintosh-brochure-cartoon/
Great American Garage Entrepreneurs
October 6, 2011
http://www.history.com/news/2011/10/06/great-american-garage-entrepreneurs
Setting up shop in a garage may sound like a cliché, but did you know that a number of thriving American businesses really got their start that way? One of the most famous examples is, of course, Apple Inc., founded in 1976 by Steve Jobs, who died Wednesday at age 56, and his friend Steve Wozniak. Find out about their brainchild and other major companies that trace their roots to humble birthplaces.
Apple Inc.
On April Fool’s Day in 1976, 21-year-old Steve Jobs and 25-year-old Steve Wozniak established Apple Computer, later known simply as Apple Inc. Pioneers in the burgeoning world of personal computers, the pair worked out of Jobs’ parents’ garage in Los Altos, California, in the heart of Silicon Valley. Jobs, a college dropout, became one of the great innovators of the digital age, transforming not just his original field but also music, animation and mobile communications. He died at 56 on October 5, 2011, after a long struggle with cancer. Apple’s notable products include the Macintosh computer line, the iPod, the iPhone, the iPad, iTunes, the Mac OS X operating system and Final Cut Studio.
Hewlett-Packard
Considered the first American technology business to launch behind a garage door, Hewlett-Packard was founded in 1939 by Bill Hewlett and David Packard, who had scraped together an initial capital investment of $538. At the time, Packard and his new wife Lucile lived in an apartment next door and Hewlett camped out in a shed on the property, located in Palo Alto, California. After developing a range of electronic products, the company entered the computer market in 1966 and is now one of the world’s largest technology corporations. The one-car garage where it all began is a designated California historic landmark and is listed on the National Register of Historic Places.
The Walt Disney Company
In 1923, the Missouri-born cartoonist Walt Disney moved to Los Angeles with his brother Roy to make short films that combined animation and live action. They spent several months producing their first series, the “Alice Comedies,” out of their uncle Robert’s garage before relocating to the back of a realty office and finally to a studio. Now the world’s largest media conglomerate, the Walt Disney Company became a leader in film, television, travel, leisure, music and publishing. In 2006, it acquired Pixar Studios from another veteran of a California garage: Steve Jobs, co-founder of Apple Computer. Robert Disney’s garage was saved from demolition in 1984 and donated to the Stanley Ranch Museum.
Mattel
When Ruth and Elliot Handler, who had met in an industrial design course, started making picture frames in their California garage, they probably never thought their venture—Mattel—would grow into the world’s biggest toy manufacturer. More or less by accident, they wound up crafting dollhouse furniture and later children’s playthings out of spare wood scraps. In the late 1950s, Ruth determined there was a market for dolls that looked like “grown-ups”; ignoring her husband’s objections, she designed a prototype and named it after their daughter, Barbie. (Ken, named for their son, followed soon after.) Mattel struck gold with the new line, and in 1968 Ruth became the company’s president.
Google
Long after Hewlett-Packard and Apple Computer made their unpretentious debuts, another technology powerhouse came screeching out of a Silicon Valley garage. After developing a groundbreaking search engine for a research project, Stanford University students Larry Page and Sergey Brin founded Google in a garage owned by Susan Wojcicki, a friend and future employee. The company, which has since branched out into numerous other areas, now runs the most visited websites on the Internet and boasts locations around the world. In 2006, Google bought Wojcicki’s house—and the garage where its vast empire began.
Yankee Candle Company
In 1969, 17-year-old Michael Kittredge of South Hadley, Massachusetts, couldn’t dig up enough cash to buy his mother a Christmas present. On a whim, he melted down some crayons in his parents’ garage and made her a scented candle. When neighbors began expressing interest, Kittredge, who needed a hobby since his rock band had just broken up, recruited some friends and began churning out candles. By the following year, the booming business had taken over the Kittredge home, so the young entrepreneurs moved into a dilapidated mill. Today, the Yankee Candle Company is the leading U.S. candle manufacturer, with hundreds of retail locations, international distribution and multiple product lines.
http://www.history.com/news/2011/10/06/great-american-garage-entrepreneurs
Setting up shop in a garage may sound like a cliché, but did you know that a number of thriving American businesses really got their start that way? One of the most famous examples is, of course, Apple Inc., founded in 1976 by Steve Jobs, who died Wednesday at age 56, and his friend Steve Wozniak. Find out about their brainchild and other major companies that trace their roots to humble birthplaces.
Apple Inc.
On April Fool’s Day in 1976, 21-year-old Steve Jobs and 25-year-old Steve Wozniak established Apple Computer, later known simply as Apple Inc. Pioneers in the burgeoning world of personal computers, the pair worked out of Jobs’ parents’ garage in Los Altos, California, in the heart of Silicon Valley. Jobs, a college dropout, became one of the great innovators of the digital age, transforming not just his original field but also music, animation and mobile communications. He died at 56 on October 5, 2011, after a long struggle with cancer. Apple’s notable products include the Macintosh computer line, the iPod, the iPhone, the iPad, iTunes, the Mac OS X operating system and Final Cut Studio.
Hewlett-Packard
Considered the first American technology business to launch behind a garage door, Hewlett-Packard was founded in 1939 by Bill Hewlett and David Packard, who had scraped together an initial capital investment of $538. At the time, Packard and his new wife Lucile lived in an apartment next door and Hewlett camped out in a shed on the property, located in Palo Alto, California. After developing a range of electronic products, the company entered the computer market in 1966 and is now one of the world’s largest technology corporations. The one-car garage where it all began is a designated California historic landmark and is listed on the National Register of Historic Places.
The Walt Disney Company
In 1923, the Missouri-born cartoonist Walt Disney moved to Los Angeles with his brother Roy to make short films that combined animation and live action. They spent several months producing their first series, the “Alice Comedies,” out of their uncle Robert’s garage before relocating to the back of a realty office and finally to a studio. Now the world’s largest media conglomerate, the Walt Disney Company became a leader in film, television, travel, leisure, music and publishing. In 2006, it acquired Pixar Studios from another veteran of a California garage: Steve Jobs, co-founder of Apple Computer. Robert Disney’s garage was saved from demolition in 1984 and donated to the Stanley Ranch Museum.
Mattel
When Ruth and Elliot Handler, who had met in an industrial design course, started making picture frames in their California garage, they probably never thought their venture—Mattel—would grow into the world’s biggest toy manufacturer. More or less by accident, they wound up crafting dollhouse furniture and later children’s playthings out of spare wood scraps. In the late 1950s, Ruth determined there was a market for dolls that looked like “grown-ups”; ignoring her husband’s objections, she designed a prototype and named it after their daughter, Barbie. (Ken, named for their son, followed soon after.) Mattel struck gold with the new line, and in 1968 Ruth became the company’s president.
Long after Hewlett-Packard and Apple Computer made their unpretentious debuts, another technology powerhouse came screeching out of a Silicon Valley garage. After developing a groundbreaking search engine for a research project, Stanford University students Larry Page and Sergey Brin founded Google in a garage owned by Susan Wojcicki, a friend and future employee. The company, which has since branched out into numerous other areas, now runs the most visited websites on the Internet and boasts locations around the world. In 2006, Google bought Wojcicki’s house—and the garage where its vast empire began.
Yankee Candle Company
In 1969, 17-year-old Michael Kittredge of South Hadley, Massachusetts, couldn’t dig up enough cash to buy his mother a Christmas present. On a whim, he melted down some crayons in his parents’ garage and made her a scented candle. When neighbors began expressing interest, Kittredge, who needed a hobby since his rock band had just broken up, recruited some friends and began churning out candles. By the following year, the booming business had taken over the Kittredge home, so the young entrepreneurs moved into a dilapidated mill. Today, the Yankee Candle Company is the leading U.S. candle manufacturer, with hundreds of retail locations, international distribution and multiple product lines.
Steve Jobs' greatest products
The 11 most influential computers and other gadgets that Jobs brought about
Rosa Golijan
10-6-11
http://www.msnbc.msn.com/id/44805821
Apple co-founder Steve Jobs died on Wednesday, but he left behind a legacy full of iconic products. We've rounded up some of the most significant ones for you — along with a little bit of their history.
Mac OS X - Overhauling the operating system
The Mac OS X title encompasses a series of operating systems released by Apple under code names including Cheetah, Puma, Jaguar, Panther, Tiger, Leopard, Snow Leopard, and Lion. Mac OS X 10.0 — better known as Cheetah — was made publicly available in March 2001. The latest version of the popular operating system series, Mac OS X Lion, was released in July 2011.
NeXT - Innovation in exile
The NeXT computer was packaged in a one-foot cube-shaped case and introduced in 1988, after Jobs had been removed from Apple. It was a high-end workstation which — despite not winning over many customers — is noted as being the system on which the first Web browser was written. It is also worth mentioning that the world's first Internet-connected server was supposedly a NeXT system.
Macintosh - Computers get cute
Recognizable by its iconic beige all-in-one case, the Macintosh 128K is the first member of the Macintosh family of personal computers. It was released in January 1984 — with a dramatic Super Bowl commercial — and touted a $2,500 price tag (which was considered quite reasonable when it came to personal computers at that time).
The original Macintosh 128K would be discontinued in October 1985, but its lineage continued on — with models including the Macintosh 512K, the PowerBook Duo, the Power Macintosh, the PowerBook G3, the iMac, the Power Mac G4, the iBook, the Mac Mini, the MacBook, the MacBook Pro, the MacBook Air, and many more models in-between and after.
MacBook Air - Winning with thin
The MacBook Air was described as the "world's thinnest notebook" during its January 2008 introduction. And that was no joke — the device was an unprecedented 0.16-inches at its thinnest point. Steve Jobs presented it by pulling it out of a manila envelope. Initially Apple would only offer a 13.3-inch MacBook Air model, but in October 2010, an 11.6-inch version was announced.
The MacBook Air managed to squeeze a full-sized keyboard and display into a powerful little package which included 1.6 GHz or 1.8 GHz Intel Core 2 Duo processor (which would in later years be replaced by Intel Core i5 and Core i7 dual-core processors).
It's worth noting that — like all of Apple's notebooks since the original MacBook Pro — the MacBook Air incorporates Apple's MagSafe —a proprietary magnetically-attached power connector system.
Lisa - Ahead of its time
The Apple Lisa was a personal computer introduced in the early 1980s. Its name is supposedly either an acronym for "Local Integrated Software Architecture" or a nod to Steve Jobs' first daughter, Lisa Jobs.
While it wasn't exactly a bestseller — it is rumored that thousands of unsold units were sent to a landfill — the computer is noted for its significance in computing history. It was considered to be superior to what was coming out of the Macintosh project at that time and included a tight integration between hardware and software. Oh, and a built-in screensaver, which was uncommon at the time.
iTunes - Instant gratification via the Internet
Apple introduced the iTunes digital jukebox software in January 2001, a few months before the uveiling of the first-generation iPod. Two years later the company announced the opening of the iTunes Music Store, a place where over 200,000 songs could be purchased for 99 cents each.
In October 2005, the iTunes Store would expand to include TV shows and music videos. In September 2006, it would begin offering full-length movie downloads and by January 2008 movie rentals would be available thanks to arrangements with all major film studios.
As of October 2011, Apple has sold over 15 billion songs through the iTunes Store.
iPod - A pocket-sized revolution
When it introduced the iPod in October 2001, Apple advertised that the portable media player is a way to carry "1,000 songs in your pocket." Since then, the company has introduced — and retired — several members of the iPod product family including the iPod Mini, iPod Nano, iPod Shuffle, and iPod Touch. Each new model has offered significantly more storage capacity than the original 5GB device.
As of October 2011, Apple has sold over 320 million iPod devices and deemed it the "world's most popular music player."
iPhone - Mobile computing hits next level
In January 2007, Apple unveiled the iPhone. It described the gadget as "combining three products — a revolutionary mobile phone, a widescreen iPod with touch controls and a breakthrough Internet communications device with desktop-class email, Web browsing, searching and maps — into one small and lightweight handheld device."
The iPhone ran Apple's very own mobile operating system, which has since been dubbed iOS. The phone was initially offered in the U.S. exclusively by cellular provider AT&T.
Since the first-generation iPhone, Apple has introduced the iPhone 3G, the iPhone 3GS, the iPhone 4 and — most recently — the iPhone 4S. At this point the mobile devices are available on three major U.S. carriers — AT&T, Verizon, and Sprint — as well as a number of international cellular providers.
iPad - Challenger to the PC
When he stepped onto a stage to show off the iPad for the very first time in January 2010, Steve Jobs described the device as something "magical and revolutionary." The 9.7-inch slate-like gadget offered a high-resolution multi-touch display, Apple's A4 system-on-a-chip processor and an impressive 10-hour battery. The device was offered in a Wi-Fi-only as well as in a 3G-enabled version.
The next generation tablet, the iPad 2, was announced in March 2011. It was thinner, lighter and faster than the original device — and included front- and back-facing cameras for use with Apple's FaceTime video chat and Photo Booth apps.
iMac - End of the beige computer
Apple's iMac line of desktop computers includes several models introduced since 1998 — from the brightly colored iMac G3 all-in-one to the lamp-shaped iMac G4 to the slender iMac G5 to the latest aluminum unibody model.
The iMac line has seen a great deal of change since the first iMac G3, which was a 233-MHz CRT unit. The most recent model comes in 21.5- and 27-inch flat-panel versions and advertises processor speeds of up to 2.93 GHz.
Apple II - Homeward bound
The Apple II series of computers is considered among the first successful mass-produced personal computers. The first model was introduced in June 1977 and the line withered off in November 1993.
This particular line of PCs was significant as it was competitively priced and as a result made its way into many households, businesses, and educational institutions.
To this day, there are individuals who use Apple II applications on either carefully maintained systems — which are considered collectors' items — or by relying on emulator software.
Rosa Golijan
10-6-11
http://www.msnbc.msn.com/id/44805821
Apple co-founder Steve Jobs died on Wednesday, but he left behind a legacy full of iconic products. We've rounded up some of the most significant ones for you — along with a little bit of their history.
Mac OS X - Overhauling the operating system
The Mac OS X title encompasses a series of operating systems released by Apple under code names including Cheetah, Puma, Jaguar, Panther, Tiger, Leopard, Snow Leopard, and Lion. Mac OS X 10.0 — better known as Cheetah — was made publicly available in March 2001. The latest version of the popular operating system series, Mac OS X Lion, was released in July 2011.
NeXT - Innovation in exile
The NeXT computer was packaged in a one-foot cube-shaped case and introduced in 1988, after Jobs had been removed from Apple. It was a high-end workstation which — despite not winning over many customers — is noted as being the system on which the first Web browser was written. It is also worth mentioning that the world's first Internet-connected server was supposedly a NeXT system.
Macintosh - Computers get cute
Recognizable by its iconic beige all-in-one case, the Macintosh 128K is the first member of the Macintosh family of personal computers. It was released in January 1984 — with a dramatic Super Bowl commercial — and touted a $2,500 price tag (which was considered quite reasonable when it came to personal computers at that time).
The original Macintosh 128K would be discontinued in October 1985, but its lineage continued on — with models including the Macintosh 512K, the PowerBook Duo, the Power Macintosh, the PowerBook G3, the iMac, the Power Mac G4, the iBook, the Mac Mini, the MacBook, the MacBook Pro, the MacBook Air, and many more models in-between and after.
MacBook Air - Winning with thin
The MacBook Air was described as the "world's thinnest notebook" during its January 2008 introduction. And that was no joke — the device was an unprecedented 0.16-inches at its thinnest point. Steve Jobs presented it by pulling it out of a manila envelope. Initially Apple would only offer a 13.3-inch MacBook Air model, but in October 2010, an 11.6-inch version was announced.
The MacBook Air managed to squeeze a full-sized keyboard and display into a powerful little package which included 1.6 GHz or 1.8 GHz Intel Core 2 Duo processor (which would in later years be replaced by Intel Core i5 and Core i7 dual-core processors).
It's worth noting that — like all of Apple's notebooks since the original MacBook Pro — the MacBook Air incorporates Apple's MagSafe —a proprietary magnetically-attached power connector system.
Lisa - Ahead of its time
The Apple Lisa was a personal computer introduced in the early 1980s. Its name is supposedly either an acronym for "Local Integrated Software Architecture" or a nod to Steve Jobs' first daughter, Lisa Jobs.
While it wasn't exactly a bestseller — it is rumored that thousands of unsold units were sent to a landfill — the computer is noted for its significance in computing history. It was considered to be superior to what was coming out of the Macintosh project at that time and included a tight integration between hardware and software. Oh, and a built-in screensaver, which was uncommon at the time.
iTunes - Instant gratification via the Internet
Apple introduced the iTunes digital jukebox software in January 2001, a few months before the uveiling of the first-generation iPod. Two years later the company announced the opening of the iTunes Music Store, a place where over 200,000 songs could be purchased for 99 cents each.
In October 2005, the iTunes Store would expand to include TV shows and music videos. In September 2006, it would begin offering full-length movie downloads and by January 2008 movie rentals would be available thanks to arrangements with all major film studios.
As of October 2011, Apple has sold over 15 billion songs through the iTunes Store.
iPod - A pocket-sized revolution
When it introduced the iPod in October 2001, Apple advertised that the portable media player is a way to carry "1,000 songs in your pocket." Since then, the company has introduced — and retired — several members of the iPod product family including the iPod Mini, iPod Nano, iPod Shuffle, and iPod Touch. Each new model has offered significantly more storage capacity than the original 5GB device.
As of October 2011, Apple has sold over 320 million iPod devices and deemed it the "world's most popular music player."
iPhone - Mobile computing hits next level
In January 2007, Apple unveiled the iPhone. It described the gadget as "combining three products — a revolutionary mobile phone, a widescreen iPod with touch controls and a breakthrough Internet communications device with desktop-class email, Web browsing, searching and maps — into one small and lightweight handheld device."
The iPhone ran Apple's very own mobile operating system, which has since been dubbed iOS. The phone was initially offered in the U.S. exclusively by cellular provider AT&T.
Since the first-generation iPhone, Apple has introduced the iPhone 3G, the iPhone 3GS, the iPhone 4 and — most recently — the iPhone 4S. At this point the mobile devices are available on three major U.S. carriers — AT&T, Verizon, and Sprint — as well as a number of international cellular providers.
iPad - Challenger to the PC
When he stepped onto a stage to show off the iPad for the very first time in January 2010, Steve Jobs described the device as something "magical and revolutionary." The 9.7-inch slate-like gadget offered a high-resolution multi-touch display, Apple's A4 system-on-a-chip processor and an impressive 10-hour battery. The device was offered in a Wi-Fi-only as well as in a 3G-enabled version.
The next generation tablet, the iPad 2, was announced in March 2011. It was thinner, lighter and faster than the original device — and included front- and back-facing cameras for use with Apple's FaceTime video chat and Photo Booth apps.
iMac - End of the beige computer
Apple's iMac line of desktop computers includes several models introduced since 1998 — from the brightly colored iMac G3 all-in-one to the lamp-shaped iMac G4 to the slender iMac G5 to the latest aluminum unibody model.
The iMac line has seen a great deal of change since the first iMac G3, which was a 233-MHz CRT unit. The most recent model comes in 21.5- and 27-inch flat-panel versions and advertises processor speeds of up to 2.93 GHz.
Apple II - Homeward bound
The Apple II series of computers is considered among the first successful mass-produced personal computers. The first model was introduced in June 1977 and the line withered off in November 1993.
This particular line of PCs was significant as it was competitively priced and as a result made its way into many households, businesses, and educational institutions.
To this day, there are individuals who use Apple II applications on either carefully maintained systems — which are considered collectors' items — or by relying on emulator software.
FeedBack: The Dark Side of Apple
Scott Rose of ScottWorld.com writes:
Great writing?! Perhaps you mean fictional writing straight from somebody's imagination??
This is just another example of some prick (Ryan Gawker -- one of the biggest pricks around) spouting his mouth off about fictional stuff and pretending that it's true.
Ryan Gawker is a fictional hack of writer, right up there with the best of them like L. Ron Hubbard.
For example, Apple has a strict Supplier Code of Conduct that their vendors across the world (including China) must obey, or Apple will intervene. Check out this page here:
http://images.apple.com/supplierresponsibility/
Furthermore, when Apple discovered underage labor at their China factories (because they were AGGRESSIVE ABOUT HUNTING IT DOWN AND STOPPING IT), they reported the abuses to the local authorities and implemented programs to get those kids back in school:
http://images.apple.com/supplierresponsibility/pdf/Apple_SR_2011_Progress_Report.pdf
I won't even get into exposing Ryan Gawker's other fictional statements in his article, because he has built his entire career on using his imagination -- instead of facts -- for his writing...
Great writing?! Perhaps you mean fictional writing straight from somebody's imagination??
This is just another example of some prick (Ryan Gawker -- one of the biggest pricks around) spouting his mouth off about fictional stuff and pretending that it's true.
Ryan Gawker is a fictional hack of writer, right up there with the best of them like L. Ron Hubbard.
For example, Apple has a strict Supplier Code of Conduct that their vendors across the world (including China) must obey, or Apple will intervene. Check out this page here:
http://images.apple.com/supplierresponsibility/
Furthermore, when Apple discovered underage labor at their China factories (because they were AGGRESSIVE ABOUT HUNTING IT DOWN AND STOPPING IT), they reported the abuses to the local authorities and implemented programs to get those kids back in school:
http://images.apple.com/supplierresponsibility/pdf/Apple_SR_2011_Progress_Report.pdf
I won't even get into exposing Ryan Gawker's other fictional statements in his article, because he has built his entire career on using his imagination -- instead of facts -- for his writing...
Saturday, October 8, 2011
The Dark Side of Apple
Robalini's Note: Great writing demands to be written at the most inconvenient of times. While many (including The Konformist) have spent the last few days gushing about the late Steve Jobs, Ryan Tate of Gawker.com has decided to do the contrarian task of pointing out some of his many flaws. And while Jobs may not have appreciated it done about him, part of him would probably admit this is the task that precisely needs to be done now...
What Everyone Is Too Polite to Say About Steve Jobs
Ryan Tate
Oct 7, 2011
http://gawker.com/5847344/what-everyone-is-too-polite-to-say-about-steve-jobs
In the days after Steve Jobs' death, friends and colleagues have, in customary fashion, been sharing their fondest memories of the Apple co-founder. He's been hailed as "a genius" and "the greatest CEO of his generation" by pundits and tech journalists. But a great man's reputation can withstand a full accounting. And, truth be told, Jobs could be terrible to people, and his impact on the world was not uniformly positive.
We mentioned much of the good Jobs did during his career earlier. His accomplishments were far-reaching and impossible to easily summarize. But here's one way of looking at the scope of his achievement: It's the dream of any entrepreneur to affect change in one industry. Jobs transformed half a dozen of them forever, from personal computers to phones to animation to music to publishing to video games. He was a polymath, a skilled motivator, a decisive judge, a farsighted tastemaker, an excellent showman, and a gifted strategist.
One thing he wasn't, though, was perfect. Indeed there were things Jobs did while at Apple that were deeply disturbing. Rude, dismissive, hostile, spiteful: Apple employees—the ones not bound by confidentiality agreements—have had a different story to tell over the years about Jobs and the bullying, manipulation and fear that followed him around Apple. Jobs contributed to global problems, too. Apple's success has been built literally on the backs of Chinese workers, many of them children and all of them enduring long shifts and the specter of brutal penalties for mistakes. And, for all his talk of enabling individual expression, Jobs imposed paranoid rules that centralized control of who could say what on his devices and in his company.
It's particularly important to take stock of Jobs' flaws right now. His successor, Tim Cook, has the opportunity to set a new course for the company, and to establish his own style of leadership. And, thanks to Apple's success, students of Jobs' approach to leadership have never been so numerous in Silicon Valley. He was worshipped and emulated plenty when he was alive; in death, Jobs will be even more of an icon.
After celebrating Jobs' achievements, we should talk freely about the dark side of Jobs and the company he co-founded. Here, then, is a catalog of lowlights:
Censorship and Authoritarianism
The internet allowed people around the world to express themselves more freely and more easily. With the App Store, Apple reversed that progress. The iPhone and iPad constitute the most popular platform for handheld computerizing in America, key venues for media and software. But to put anything on the devices, you need Apple's permission. And the company wields its power aggressively.
In the name of protecting children from the evils of erotica — "freedom from porn" — and adults from one another, Jobs has banned from being installed on his devices gay art, gay travel guides, political cartoons, sexy pictures, Congressional candidate pamphlets, political caricature, Vogue fashion spreads, systems invented by the opposition, and other things considered morally suspect.
Apple's devices have connected us to a world of information. But they don't permit a full expression of ideas. Indeed, the people Apple supposedly serves — "the misfits, the rebels, the troublemakers" — have been particularly put out by Jobs' lockdown. That America's most admired company has followed such an un-American path, and imposed centralized restrictions typical of the companies it once mocked, is deeply disturbing.
But then Jobs never seemed comfortable with the idea of fully empowered workers or a truly free press. Inside Apple, there is a culture of fear and control around communication; Apple's "Worldwide Loyalty Team" specializes in hunting down leakers, confiscating mobile phones and searching computers.
Apple applies coercive tactics to the press, as well. Its first response to stories it doesn't like is typically manipulation and badgering, for example, threatening to withhold access to events and executives. Next, it might leak a contradictory story.
But Apple doesn't stop there. It has a fearsome legal team that is not above annihilating smaller prey. In 2005, for, the company sued 19-year-old blogger Nick Ciarelli for correctly reporting, prior to launch, the existence of the Mac Mini. The company did not back down until Ciarelli agreed to close his blog ThinkSecret forever. Last year, after our sister blog Gizmodo ran a video of a prototype iPhone 4, Apple complained to law enforcement, who promptly raided an editor's home.
And just last month, in the creepiest example of Apple's fascist tendencies, two of Apple's private security agents searched the home of a San Francisco man and threatened him and his family with immigration trouble as part of an scramble for a missing iPhone prototype. The man said the security agents were accompanied by plainclothes police and did not identify themselves as private citizens, lending the impression they were law enforcement officers.
Sweatshops, Child Labor and Human Rights
Apple's factories in China have regularly employed young teenagers and people below the legal work age of 16, made people work grueling hours, and have tried to cover all this up. That's according to Apple's own 2010 report about its factories in China. In 2011, Apple reported that its child labor problem had worsened.
In 2010, the Daily Mail managed to get a reporter inside a facility in China that manufactures products for Apple and the paper shared a bit about what life is like:
With the complex at peak production, operating 24 hours a day, seven days a week to meet the global demand for Apple phones and computers, a typical day begins with the Chinese national anthem being played over loudspeakers, with the words: 'Arise, arise, arise, millions of hearts with one mind.'
As part of this Orwellian control, the public address system constantly relays propaganda, such as how many products have been made; how a new basketball court has been built for the workers; and why workers should 'value efficiency every minute, every second'.
With other company slogans painted on workshop walls - including exhortations to 'achieve goals unless the sun no longer rises' and to 'gather all of the elite and Foxconn will get stronger and stronger' - the employees work up to 15-hour shifts.
Down narrow, prison-like corridors, they sleep in cramped rooms in triple-decked bunk beds to save space, with simple bamboo mats for mattresses.
Despite summer temperatures hitting 35 degrees, with 90 per cent humidity, there is no air-conditioning. Workers say some dormitories house more than 40 people and are infested with ants and cockroaches, with the noise and stench making it difficult to sleep.
A company can be judged by how it treats its lowliest workers. It sets an example for the rest of the company or in Apple's case, the world.
In Person and At Home
Before he was deposed from Apple the first time around, Jobs already had a reputation internally for acting like a tyrant. Jobs regularly belittled people, swore at them, and pressured them until they reached their breaking point. In the pursuit of greatness he cast aside politeness and empathy. His verbal abuse never stopped. Just last month Fortune reported about a half-hour "public humiliation" Jobs doled out to one Apple team:
"Can anyone tell me what MobileMe is supposed to do?" Having received a satisfactory answer, he continued, "So why the fuck doesn't it do that?"
"You've tarnished Apple's reputation," he told them. "You should hate each other for having let each other down."
Jobs ended by replacing the head of the group, on the spot.
In his book about Jobs' time at NeXT and return to Apple, The Second Coming of Steve Jobs, Alan Deutschman described Jobs' rough treatment of underlings:
He would praise and inspire them, often in very creative ways, but he would also resort to intimidating, goading, berating, belittling, and even humiliating them... When he was Bad Steve, he didn't seem to care about the severe damage he caused to egos or emotions... suddenly and unexpectedly, he would look at something they were working on say that it "sucked," it was "shit."
Jobs had his share of personal shortcomings, too. He has no public record of giving to charity over the years, despite the fact he became wealthy after Apple's 1980 IPO and had accumulated an estimated $7 billion net worth by the time of his death. After closing Apple's philanthropic programs on his return to Apple in 1997, he never reinstated them, despite the company's gusher of profits.
It's possible Jobs has given to charity anonymously, or that he will posthumously, but he has hardly embraced or encouraged philanthropy in the manner of, say, Bill Gates, who pledged $60 billion to charity and who joined with Warren Buffet to push fellow billionaires to give even more.
"He clearly didn't have the time," is what the director of Jobs' short-lived charitable foundation told the New York Times. That sounds about right. Jobs did not lead a balanced life. He was professionally relentless. He worked long hours, and remained CEO of Apple through his illness until six weeks before he died. The result was amazing products the world appreciates. But that doesn't mean Jobs' workaholic regimen is one to emulate.
There was a time when Jobs actively fought the idea of becoming a family man. He had his daughter Lisa out of wedlock at age 23 and, according to Fortune, spent two years denying paternity, even declaring in court papers "that he couldn't be Lisa's father because he was 'sterile and infertile, and as a result thereof, did not have the physical capacity to procreate a child.'" Jobs eventually acknowledged paternity, met and married his wife, now widow, Laurene Powell, and had three more children. Lisa went to Harvard and is now a writer.
Steve Jobs created many beautiful objects. He made digital devices more elegant and easier to use. He made a lot of money for Apple Inc. after people wrote it off for dead. He will undoubtedly serve as a role model for generations of entrepreneurs and business leaders. Whether that's a good thing or a bad thing depends on how honestly his life is appraised.
Thursday, October 6, 2011
Is Amazon interested in buying WebOS from Hewlett-Packard?
September 30, 2011
http://latimesblogs.latimes.com/technology/2011/09/amazon-is-latest-rumored-to-be-interested-in-buying-webos-from-hp-1.html
Amazon.com's Kindle Fire is a jump into the growing tablet market and a clear challenge to Apple's blockbuster ability to integrate hardware and software so seamlessly.
But what will Amazon's post-Fire moves look like as it seeks to build a major business in tablets, something only Apple has so far been able to pull off?
According to both VentureBeat and the New York Times site Deal Book, Amazon is considering buying the WebOS mobile operating system from the struggling Hewlett-Packard in a move to nab an OS of its own and to gain some mobile tech patents as well. Amazon officials were unavailable for comment on the rumors Friday.
Unlike Apple, Amazon doesn't own the software that will run on its tablet. Android is owned by Google, though Google shares its Android with the world at no cost and the version of Android that will run on the Fire is a build unique to Amazon.
But while Google doesn't charge for Android, others do. Microsoft, for example, is collecting royalties from Samsung for its use of Android and has agreements with other Android users, such as HTC, that pay Microsoft and/or call for shared patent portfolio licenses.
Google, known for its weak patent portfolio, is attempting to buy Motorola Mobility in both a move to help shore up its IP and get into the hardware business in a limited way.
HP bought Palm in April 2010 for $1.2 billion, mainly for WebOS, but in August the company gave up on making hardware for the operating system.
As pointed out by VentureBeat, HP has been eyeing Amazon as a possible partner for WebOS as far back as July, Jon Rubinstein, who was then leading HP's WebOS division, said in an interview with the website ThisIsMyNext. This was due to Amazon's potential to match WebOS with an ecosystem of content -- books, music, TV shows and movies.
http://latimesblogs.latimes.com/technology/2011/09/amazon-is-latest-rumored-to-be-interested-in-buying-webos-from-hp-1.html
Amazon.com's Kindle Fire is a jump into the growing tablet market and a clear challenge to Apple's blockbuster ability to integrate hardware and software so seamlessly.
But what will Amazon's post-Fire moves look like as it seeks to build a major business in tablets, something only Apple has so far been able to pull off?
According to both VentureBeat and the New York Times site Deal Book, Amazon is considering buying the WebOS mobile operating system from the struggling Hewlett-Packard in a move to nab an OS of its own and to gain some mobile tech patents as well. Amazon officials were unavailable for comment on the rumors Friday.
Unlike Apple, Amazon doesn't own the software that will run on its tablet. Android is owned by Google, though Google shares its Android with the world at no cost and the version of Android that will run on the Fire is a build unique to Amazon.
But while Google doesn't charge for Android, others do. Microsoft, for example, is collecting royalties from Samsung for its use of Android and has agreements with other Android users, such as HTC, that pay Microsoft and/or call for shared patent portfolio licenses.
Google, known for its weak patent portfolio, is attempting to buy Motorola Mobility in both a move to help shore up its IP and get into the hardware business in a limited way.
HP bought Palm in April 2010 for $1.2 billion, mainly for WebOS, but in August the company gave up on making hardware for the operating system.
As pointed out by VentureBeat, HP has been eyeing Amazon as a possible partner for WebOS as far back as July, Jon Rubinstein, who was then leading HP's WebOS division, said in an interview with the website ThisIsMyNext. This was due to Amazon's potential to match WebOS with an ecosystem of content -- books, music, TV shows and movies.
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